Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Seating Hostess
Mohonk Mountain House
02.2023 - 11.2023
Enhanced customer satisfaction by promptly greeting and seating guests in a welcoming manner.
Communicated effectively with team members to coordinate efficient guest transitions between the waiting area and dining space.
Assisted in training new host staff, fostering a positive work environment and strong team collaboration.
Promoted a clean and inviting atmosphere by keeping the entrance area tidy and free of clutter throughout each shift.
Cashier
Whole Foods Market Inc
06.2022 - 08.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Cashier/Host
Salsa Salsa Mexican Restaurant
03.2019 - 03.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.