Savannah Wilson

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

*Provided comprehensive and engaging instruction on rope course activities to participants, ensuring their safety and well-being throughout the experience.

*Supervise and monitor participants' progress, maintaining constant vigilance to identify and address any safety concerns or risks promptly.

*Coordinate with relevant staff to address any repairs or replacements needed, promptly reporting any issues or concerns.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.