Savanna Lee-Ann Roberts
Latta,South Carolina
Summary
Versatile and dedicated professional with a strong background in leadership, childcare, and hospitality. A Certified Nursing Assistant with proven experience managing teams of 10+ and fostering safe, educational environments for children. Exceptional communicator and fast learner, committed to business success and providing high-quality care and service in every role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Marion Baptist Childcare
05.2023 - 10.2024
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a safe and nurturing environment for children to explore and learn.
- Implemented daily activities that promote physical, emotional, and intellectual development.
- Communicated effectively with parents regarding children's progress and developmental milestones.
- Monitored children's behavior and provided guidance to ensure positive interactions among peers.
- Organized classroom materials and resources to support effective learning experiences.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Clerical Associate
McLeod Family Medicine
08.2021 - 09.2022
- Managed data entry and document processing to ensure accuracy and compliance with organizational standards.
- Coordinated scheduling and logistics for departmental meetings, improving communication across teams.
- Developed filing systems that enhanced document retrieval efficiency and reduced processing time.
- Trained new staff on clerical procedures, fostering a collaborative work environment.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Certified Nursing Assistant
Carlyle Senior Care
05.2021 - 08.2021
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and documentation to maintain accurate health records.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Facilitated communication between patients, families, and medical staff to enhance patient support systems.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Lead Server/Bartender/Guest Greeter
Percy & Willies Food & Spirits
11.2018 - 05.2020
- Supervised daily operations to ensure exceptional customer service and dining experiences.
- Trained and mentored new servers on menu offerings, service techniques, and operational procedures.
- Coordinated with kitchen staff to streamline order fulfillment and enhance service efficiency.
- Managed table assignments and guest reservations to optimize seating arrangements during peak hours.
- Resolved guest complaints swiftly, fostering a welcoming environment for patrons.
- Cultivated warm relationships with regular customers.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
Head Server/Restaurant Hostess
Jack's Place
02.2018 - 11.2018
- Supervised dining room operations, ensuring exceptional guest experiences and service standards.
- Trained and mentored junior servers, enhancing team efficiency and service quality.
- Managed inventory levels, coordinating with suppliers to maintain stock of essential items.
- Implemented improved workflow processes, reducing table turnover time and increasing customer satisfaction.
- Developed and maintained relationships with regular customers, fostering loyalty and repeat business.
- Resolved guest complaints promptly, demonstrating commitment to customer satisfaction and retention.
- Collaborated with kitchen staff to synchronize service timing, ensuring seamless meal delivery for guests.
Sandwich Artist/Shift Leader
SUBWAY®Restaurants
02.2017 - 11.2018
- Prepared sandwiches and customized orders based on customer preferences.
- Maintained cleanliness and organization of work area to ensure food safety compliance.
- Assisted in training new team members on sandwich preparation techniques.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Enhanced customer satisfaction by providing prompt service and resolving complaints.
- Collaborated with team to manage inventory levels and reduce waste effectively.
- Monitored food quality standards, ensuring freshness and adherence to recipes consistently.
- Greeted guests, promoted specials, and took orders.
Education
High School Diploma -
Latta High School
Latta, SCCertificate For Certified Nursing Assistant -
Professional Medical Training Center
Florence, SCSkills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Team leadership
- CPR and first aid
- Positive and friendly attitude
- POS system operations
- Organization and efficiency
- Customer service
- Teamwork and collaboration
- Document management
- Faxing documents
- File organization
- Scanning documents
- Typing speed
- Mail sorting
- HIPAA compliance
- Patient care
- Compassionate
- Bedside manner
Accomplishments
- Managed classroom of 5 to 22 children ages 6 weeks to 4 years old, maintaining a safe, nurturing environment.
- Successfully resolved many customer issues each day.
- Developed and implemented basic care to residents, which resulted in increased company efficiency and productivity.
- Supervised team of 15+ staff members.
Certification
- Certified Daycare Teacher, Marion Baptist Childcare - May 2022 - October 2024.
- Certified Nursing Assistant, Carlyle Senior Care - May 2021 - August 2021
Languages
English
Full Professional
Timeline
Daycare Teacher
Marion Baptist Childcare
05.2023 - 10.2024
Clerical Associate
McLeod Family Medicine
08.2021 - 09.2022
Certified Nursing Assistant
Carlyle Senior Care
05.2021 - 08.2021
Lead Server/Bartender/Guest Greeter
Percy & Willies Food & Spirits
11.2018 - 05.2020
Head Server/Restaurant Hostess
Jack's Place
02.2018 - 11.2018
Sandwich Artist/Shift Leader
SUBWAY®Restaurants
02.2017 - 11.2018
High School Diploma -
Latta High School
Certificate For Certified Nursing Assistant -
Professional Medical Training Center