Saverio Manju
Troy,MI
Summary
Focused professional seeking a full-time position offering stability and steady growth. Brings years of experience in customer service, sales, and day to day operations with a strong interest in technology and long-term career development.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Wild Bill’s Tobacco
11.2025 - Current
- Open and close the store independently, ensuring compliance with company procedures and security standards.
- Handle daily cash operations including deposits, drawer counts, and reconciliation.
- Supervise, train, and support staff to maintain performance, accountability, and customer service standards.
- Manage inventory ordering, receiving, and cycle counts to prevent shrink and maintain stock accuracy.
- Oversee day-to-day store operations, resolving issues quickly and maintaining smooth workflow.
- Serve as acting manager in the absence of the Store Manager.
Seasonal Sales Associate
Best Buy
10.2025 - 11.2025
- Provided in-depth assistance with technology products and services.
- Supported merchandising, stocking, and store layout organization.
- Operated POS systems and assisted customers with purchases and returns.
- Worked closely with the sales team to meet seasonal and daily performance goals.
Sales Associate
AT&T
10.2023 - 08.2025
- Provided exceptional customer support in a busy telecommunications environment.
- Guided clients through product options, pricing, and contract details.
- Maintained daily store operations including merchandising and stock control.
- Consistently exceeded performance and sales targets while promoting team morale.
Retail Sales Associate
Micro Center
02.2023 - 09.2023
- Assisted customers in selecting technology and computer products.
- Conducted product demonstrations and explained specifications clearly.
- Helped maintain accurate inventory counts and product placement.
- Supported sales goals through teamwork and proactive customer engagement.
Mobile Expert
Metro by T-Mobile
11.2021 - 02.2023
- Delivered exceptional customer service and personalized mobile solutions.
- Drove sales through upselling accessories, plans, and device upgrades.
- Managed inventory, processed returns, and handled system activations.
- Achieved monthly targets while maintaining high customer satisfaction scores.
Retail Sales Associate
Wild Bills Tobacco
08.2019 - 10.2021
- Assisted customers with product selection and maintained deep product knowledge.
- Handled cash transactions accurately and balanced daily sales reports.
- Organized shelves, restocked merchandise, and upheld store presentation standards.
- Resolved customer inquiries efficiently and ensured a positive shopping experience.
Education
Associate of Arts - Information Technology
Oakland Community College
Auburn Hills, MI12.2025
High School Diploma - undefined
Athens High School
Troy, MI06.2019
Skills
- Customer Service & Communication
- Retail Sales & Upselling
- Cash Handling & POS Systems
- Inventory & Merchandising
- Problem Solving & Adaptability
- Team Collaboration & Reliability
- Quick Learner with Strong Work Ethic
- Detail-Oriented and Goal-Driven
Timeline
Assistant Manager
Wild Bill’s Tobacco
11.2025 - Current
Seasonal Sales Associate
Best Buy
10.2025 - 11.2025
Sales Associate
AT&T
10.2023 - 08.2025
Retail Sales Associate
Micro Center
02.2023 - 09.2023
Mobile Expert
Metro by T-Mobile
11.2021 - 02.2023
Retail Sales Associate
Wild Bills Tobacco
08.2019 - 10.2021
High School Diploma - undefined
Athens High School
Associate of Arts - Information Technology
Oakland Community College