Savhanna Aguilar
Ardmore,Oklahoma
Summary
Organized and dependable candidate great at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Bank Teller
American Nation Bank
02.2024 - 04.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Senior Relationship Banker
Simmons Bank
10.2021 - 10.2023
- Strengthened client relationships by providing personalized financial solutions and exceptional customer service.
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Managed a portfolio of high-value clients, ensuring their satisfaction and retention.
- Developed new business by actively prospecting potential customers and maintaining strong referral networks.
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
Hostess-Server-To Go
Casa Romo
05.2015 - 01.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Associate of Science - Psychology
Murray State College
Ardmore, OK05.2023
Associate of Science - Natural Sciences
Murray State College
Ardmore, OK12.2022
Skills
- Professionalism and Courtesy
- Money Handling
- Customer relationship development
- Patience and Empathy
- Banking Software Familiarity
- Listening and Comprehension
- Excellent time management skills
- Positive
- Friendly
Timeline
Bank Teller
American Nation Bank
02.2024 - 04.2024
Senior Relationship Banker
Simmons Bank
10.2021 - 10.2023
Hostess-Server-To Go
Casa Romo
05.2015 - 01.2020
Associate of Science - Psychology
Murray State College
Associate of Science - Natural Sciences
Murray State College