Savina Williams
Flagstaff,AZ
Overview
3
3
years of professional experience
Work History
Expeditor
Fat Olives Restaurant
Flagstaff, Arizona
07.2024 - Current
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Coordinated service for food runners and other kitchen staff.
- Responded promptly to customer inquiries and requests for additional items or services.
Grill Cook
Cracker Barrel
Flagstaff, AZ
09.2023 - 07.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Effectively maintained several differing stations at the same time, leading to perfecting multitasking skills.
Shift Lead
Pita Jungle
Scottsdale, AZ
06.2022 - 08.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Resolved customer complaints and reported issues to senior management.
- Established company policies regarding management of daily cash totals and security during busy times.
Front of House Trainer
Smashburger
Scottsdale, AZ
06.2021 - 07.2022
- Handled complaints, settled disputes and resolved customer conflicts.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
Cook
Smashburger
Scottsdale, AZ
06.2021 - 07.2022
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
Associates Degree - Accounting And Finance
Coconino Community College
Flagstaff, AZ05-2027
High School Diploma -
Coronado High School
Scottsdale, AZ05.2023
Skills
- Microsoft Expert
- Training and Coaching
- Customer Service
- Food and Beverage Services
- Complaint Resolution
- Multitasking and Organization
References
Spenser Biehler, Mentor
- 623-466-5817
Delphine Pantano, General Manager
- 480-825-1565
Dillon Graham, Manager
- 928-863-8693
Timeline
Expeditor
Fat Olives Restaurant
07.2024 - Current
Grill Cook
Cracker Barrel
09.2023 - 07.2024
Shift Lead
Pita Jungle
06.2022 - 08.2023
Front of House Trainer
Smashburger
06.2021 - 07.2022
Cook
Smashburger
06.2021 - 07.2022
Associates Degree - Accounting And Finance
Coconino Community College
High School Diploma -
Coronado High School