Savion Thompson
Stratford,CT
Summary
Authorized to work in the US for any employer
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable, upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Package Handler
FedEx, FedEx Ground
Stratford, CT
04.2022 - Current
- I unload packages from the trailers
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Adhered to safe lifting techniques to avoid injuries.
Seasonal Worker
Kohls Department Store
Stratford, CT
09.2021 - 01.2022
- I worked in electronics, shoes, register, home, Amazon returns and wherever else they needed me
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Folded and arranged merchandise in attractive displays to drive sales.
- Greeted customers and helped with product questions, selections and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Supported efficient and timely replenishment of sales floor merchandise.
- Maintained clean sales floor and straightened and faced merchandise.
- Increased sales and customer satisfaction through personalized servicing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma - Business
Bunnell High School
Stratford, CT06.2021
Skills
- Hand and Power Tool Operation
- Merchandise Tracking
- Package Loading
- Product Packing
- Work Order Following
- Handheld Scanners
- Work Assignments
- Damage Prevention
- Sales and Promotions
- Product Promotion
- Exceeding Customer Expectations
- Safety and Cleanliness Standards
- Store Policies and Procedures
- Customer Service
- Ability to Lift 40 Pounds
- Stocking and Receiving
- Flexible Hours
- Cash Handling
- Locating Merchandise
- Time Management
- Teamwork and Collaboration
- Available Nights, Weekends and Holidays
- Adaptable and Flexible
- Credit Card Applications
- Online Systems
- Dressing Room Assistance
- Merchandising
- Goal-Driven
Timeline
Package Handler
FedEx, FedEx Ground
04.2022 - Current
Seasonal Worker
Kohls Department Store
09.2021 - 01.2022
High School Diploma - Business
Bunnell High School
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