Savion Walls
Los Angeles
Summary
Dynamic Security Account Manager with extensive experience at Allied Universal, skilled in DoD protocols and emergency preparedness, as well as hosting fire drills, earthquake drills, and other training required for specific client sites according to local regulations. I have a proven ability to enhance safety standards and elevate team performance through effective training and supervision. I excel in fostering client satisfaction while ensuring optimal security operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Account Manager & Fire Safety Director
Allied Universal - Tishman Speyer
Playa Vista
02.2023 - Current
- Oversaw payroll processes for all officers.
- Facilitated Fire Drills, Earthquake Drills, and life-saving skill workshops for building occupants.
- Elevated emergency preparedness standards with effective supervision of safety equipment and supplies.
- Oversaw installation processes involving network security and system upgrades.
- Performed routine evaluations of fire protection systems to confirm optimal performance.
DOD Secret Clearance Officer
Allied Universal - RAND Corporation
Santa Monica
02.2023 - Current
- Establishes protocols for access control.
- Enforced guidelines for secure handling and transit of sensitive information.
- Ensure ongoing compliance with DoD security protocols.
Security Director
Allied Universal - California Rehabilitation
Los Angeles
12.2021 - 02.2023
- Managed security operations and staffing for the client site.
- Discussed risk management strategies in regular sessions with top executives.
- Directed team training in plant operations and fire control panel reading.
- Ensured all guards maintained a professional demeanor, emphasizing customer service excellence.
- Focused on enhancing surveillance to identify unauthorized entries.
- Searched bags manually to identify prohibited items and contraband.
Service Account Manager
Elite Development
Long Beach
12.2020 - 12.2021
- Prioritized learning product knowledge to effectively train the sales team.
- Guided trainees to appropriate team leads across the office to balance staffing needs.
- Led two teams of six in different parts of Long Beach to boost sales.
- Targeted qualified leads and identified areas where rival company lacked customer satisfaction.
Sales Manager
Red Label Enterprises
Sherman Oaks
02.2020 - 11.2020
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- I help lower income families through the lifeline program and provide them with cellular devices free of cost with a great data plan
- I Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
- Handling a minimum of 10 customer accounts a day
Assistant Manger
Cinemark 1085
Los Angeles
11.2018 - 01.2020
- Directed the resolution of multiple customer service inquiries at Cinemark, ensuring high levels of satisfaction.
- Provided exceptional service to a high volume of customers each day, ensuring their contentment.
- Conducted training sessions to promote movie specials.
- Monitored upcoming major movie releases and alerted security and staff to expected trends.
Box Office Cashier & IAC Checker
Cinemark 1085
Los Angeles
11.2017 - 11.2018
- Guided patrons through seat options utilizing seating chart.
- Verified the accuracy of printed tickets, including date, time and seat numbers.
- Accelerated career growth by attaining the IAC Checker designation in under six months.
- Completed police star training to secure the bar within the theater.
Education
Bachelor of Science -
Western Governors University
Remote05-2026
Westchester High School -
Westchester High School
Westchester05.2018
Some College (No Degree) - Computer Science
Santa Monica College
Santa Monica, CASkills
- DoD Government Secret Clearance
- CPR & AED Certified
- Cisco Network CyberSecurity Essentials
- BSIS Guard Card
Certification
- Security Software
- Incident response & Emergency Preparedness
- Surveillance & Access Control Systems
- Threat & Risk Assessment
- OSHA & Workplace Safety
- CCTV & alarm systems
Timeline
Security Account Manager & Fire Safety Director
Allied Universal - Tishman Speyer
02.2023 - Current
DOD Secret Clearance Officer
Allied Universal - RAND Corporation
02.2023 - Current
Security Director
Allied Universal - California Rehabilitation
12.2021 - 02.2023
Service Account Manager
Elite Development
12.2020 - 12.2021
Sales Manager
Red Label Enterprises
02.2020 - 11.2020
Assistant Manger
Cinemark 1085
11.2018 - 01.2020
Box Office Cashier & IAC Checker
Cinemark 1085
11.2017 - 11.2018
Bachelor of Science -
Western Governors University
Westchester High School -
Westchester High School
Some College (No Degree) - Computer Science
Santa Monica College
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