Hi, I’m
Savionne Weatherspoon
Tuscaloosa
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
8
years of professional experience
1
Certification
Work History
ROAD & RAIL SERVICES
Plant Associate
09.2021 - 12.2021
Job overview
- Worked varied hours to meet seasonal and business needs
- Greeted customers and offered assistance for increased customer satisfaction
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Managed customer relations through communication and helpful interactions
TTEC
Call Center Representative
09.2024 - 01.2025
Job overview
- Company Overview: Call center for Access Health Ct
- Assists customers with enrolling into health coverage whether it's medicaid or through the marketplace
- Assists with verifying information for application process and for privacy reasons
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Ulta
Tasker/Beauty Advisor
06.2024 - Current
Job overview
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Opened new product boxes and stocked items in displays.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Maintained counter and display areas for cleanliness and organization.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Followed up with customers to increase satisfaction with purchases and services.
Globe Life
Licensed Life Insurance Agent
12.2023 - 03.2024
Job overview
- Provided comprehensive insurance solutions to clients, including term life, whole life, and universal life policies
- Assessed clients' needs and financial situations to recommend suitable coverage options tailored to their circumstances
- Effectively communicated policy features, benefits, and premiums to ensure clients made informed decisions
- Utilizing strong sales and negotiation skills, successfully closed sales and consistently exceeded sales targets
- Maintained accurate records of client interactions and policy details, ensuring compliance with regulatory requirements
- Collaborated with underwriters and support staff, facilitated the application and underwriting process, ensuring a seamless experience for clients from application to policy issuance
Blaze Pizza
Team Member
08.2023 - 01.2024
Job overview
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Publix
Produce Associate
03.2023 - 06.2023
Job overview
- Stocked fruits and vegetables and removed old or poor quality products
- Pleasantly greeted customers and provided prompt and courteous service
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards
- Assisted customers with price checking fruits and vegetables and finding requested items in department
Ashley Furniture HomeStore
Porter
10.2022 - 02.2023
Job overview
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance
- Loaded customer orders into vehicles for transport
- Maintained a safe work environment by adhering to all safety protocols
- Moved furniture and other heavy objects as needed throughout the facility
- Assisted in setting up displays for special events or promotions
Riverside Payments
National Sales Executive
06.2022 - 10.2022
Job overview
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Built relationships with customers and community to promote long term business growth
The Turn Company
Project Coordinator
07.2021 - 08.2022
Job overview
- Developed and implemented strategic sales plans to increase market share in key regions
- Cultivated relationships with clients to ensure repeat business and long-term partnerships
- Created presentations for potential customers, demonstrating product features and benefits
- Analyzed sales data to identify trends in customer purchasing behavior and develop strategies accordingly
- Maintained current knowledge of the company's products, services, promotions, and pricing
Sam's Club
Produce Associate
01.2020 - 08.2022
Job overview
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory
Five Below
Sales Associate
11.2019 - 12.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
Cracker Barrel
Server
12.2019 - 01.2020
Job overview
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Education
Connexions AcademyAthens, AL
High School Diploma
12.2020
Skills
- Customer service orientation
- Time management
- Creative problem solving
- Preparing reports
- Workflow management
- Multitasking and organization
- Customer service
- Customer relationship management (CRM)
- Data entry
- Client relationship management
- Client engagement
- Issue troubleshooting
- Call center experience
- Problem-solving
Certification
- Driver's License
- Food Handler Certification
- Life Insurance License
- Insurance Producer License
- Life & Health Insurance License
- Electric Pallet Jack Certification
- ServSafe
Willingtorelocate
- Northport, AL
- Tuscaloosa, AL
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Call Center Representative
TTEC
09.2024 - 01.2025
Tasker/Beauty Advisor
Ulta
06.2024 - Current
Licensed Life Insurance Agent
Globe Life
12.2023 - 03.2024
Team Member
Blaze Pizza
08.2023 - 01.2024
Produce Associate
Publix
03.2023 - 06.2023
Porter
Ashley Furniture HomeStore
10.2022 - 02.2023
National Sales Executive
Riverside Payments
06.2022 - 10.2022
Plant Associate
ROAD & RAIL SERVICES
09.2021 - 12.2021
Project Coordinator
The Turn Company
07.2021 - 08.2022
Produce Associate
Sam's Club
01.2020 - 08.2022
Server
Cracker Barrel
12.2019 - 01.2020
Sales Associate
Five Below
11.2019 - 12.2020
- Driver's License
- Food Handler Certification
- Life Insurance License
- Insurance Producer License
- Life & Health Insurance License
- Electric Pallet Jack Certification
- ServSafe
Connexions Academy
High School Diploma
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