Summary
Overview
Work History
Education
Skills
Timeline
Generic

SaVonne Benson

Kansas City,MO

Summary

Strategic planner and operational leader with a track record of increasing organizational performance, productivity, efficiency, and profitability. Professional in customer-focused management with experience identifying issues and implementing solutions.

Skilled facilitator with proven expertise in guiding groups to achieve their goals. Strong focus on team collaboration and adaptability to changing needs. Reliable in creating impactful solutions through effective communication, conflict resolution, and strategic planning. Known for fostering positive environment and driving results.

Overview

10
10
years of professional experience

Work History

Cleaning Facilitator

Kleaning Made Simple
04.2024 - Current
  • Led cleaning teams to ensure high-quality service in commercial and residential settings.
  • Developed and implemented efficient cleaning protocols to enhance operational workflows.
  • Coordinated schedules for cleaning assignments, maximizing resource allocation and efficiency.
  • Resolved client concerns promptly, enhancing customer satisfaction and retention rates.
  • Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping
  • Gained repeat business through exceptional performance and building strong relationships.

Day Custodian

Center School District
12.2019 - 11.2022
  • Maintained cleanliness and orderliness in classrooms and common areas.
  • Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
  • Collaborated with staff to identify and address maintenance needs promptly.
  • Trained new custodial staff on best practices and safety protocols.
  • Reduced maintenance costs by effectively identifying and addressing minor repairs.
  • Responded promptly to emergency situations such as spills or accidents to ensure minimal disruption to daily activities.
  • Improved building appearance by thoroughly cleaning various surfaces, such as floors, windows, and fixtures.

Customer Service Cashier

Lowe's Home Improvement
02.2017 - 12.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided personalized service to enhance satisfaction.
  • Maintained accurate cash drawer and balanced register at the end of each shift.
  • Contributed to store promotions by effectively communicating offers to customers during transactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Cleaning Crew Supervisor

ISS Facility Services
05.2015 - 02.2017
  • Supervised daily cleaning operations, ensuring compliance with safety and quality standards.
  • Trained and mentored new staff on effective cleaning techniques and equipment usage.
  • Coordinated with management to address maintenance issues promptly, enhancing operational flow.
  • Conducted regular inspections to identify areas for improvement and implement corrective actions.
  • Fostered a positive work environment through team-building activities and performance recognition initiatives.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.

Education

High School Diploma -

Central High School
Kansas City, MO
05-2012

Skills

  • Strategic planning
  • Staff management
  • Business development
  • Business planning
  • Meeting management
  • Excellent communication
  • Teamwork and collaboration
  • Time management
  • Active listening
  • Written communication
  • Problem-solving

Timeline

Cleaning Facilitator

Kleaning Made Simple
04.2024 - Current

Day Custodian

Center School District
12.2019 - 11.2022

Customer Service Cashier

Lowe's Home Improvement
02.2017 - 12.2019

Cleaning Crew Supervisor

ISS Facility Services
05.2015 - 02.2017

High School Diploma -

Central High School

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