Yevhenii Stepanov
Detroit,MI
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
17
17
years of professional experience
Work History
The Owner of a Cleaning Company for Cleaning Comme
Commercial Cleaning
09.2021 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Product Quality Manager
Prettl Automotive
01.2018 - 02.2022
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Implemented new quality assurance and customer service standards.
- Reported production malfunctions to managers and production supervisors.
- Specified quality requirements of raw materials with suppliers.
- Evaluated interactions between associates and customers to assess personnel performance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Installation of Security Systems, Physical Securit
Private Firm
01.2007 - 04.2016
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Designed standardized incident logging system to track historical incursions while helping prevent future breaches.
- Maintained strict adherence to regulations such as payment card industry (PCI) data security standard.
- Developed and maintained company-wide endpoint security solutions.
- Selected appropriate intrusion detection system solutions for implementation at facilities.
- Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
- Developed security metrics and technical analysis to give insight into performance and trends.
Education
Master of Science - Lawyer
Chernivtsi National Faculty of Law Named After Yur
Ukraine01.2001
Skills
- Business Management
- Administrative Oversight
- Labor Relations
- Regulatory Compliance
- Employee Development
- Staff Management
- Strategic Planning
football, boxing, fishing.
I like to spend my free time doing sports personally, as well as watching.
Additional Information
Goal-oriented, stress-resistant, ready for changes, I easily find a language in the team
Languages
англійська
Elementary
українська
Native or Bilingual
російська
Full Professional
польська
Limited Working
Timeline
The Owner of a Cleaning Company for Cleaning Comme
Commercial Cleaning
09.2021 - Current
Product Quality Manager
Prettl Automotive
01.2018 - 02.2022
Installation of Security Systems, Physical Securit
Private Firm
01.2007 - 04.2016
Master of Science - Lawyer
Chernivtsi National Faculty of Law Named After Yur
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