Savreen Shamoaeel
Lakeside
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
2
2
years of professional experience
Work History
Shift Lead
Memo's Bagel Cafe
El Cajon, CA
05.2025 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on café procedures and service standards.
- Managed inventory levels, placing orders to maintain stock availability.
- Implemented process improvements to enhance service speed and quality.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Ran social media accounts, focusing on engagement strategies creating posts highlighting and capturing menu items, specials, and events. Engaged with customers through comments, messages, and story interactions.
Cashier
Greek Chicken
Lakeside, CA
04.2024 - 10.2025
- Provided friendly customer service by greeting customers, answering questions, and assisting with order placement.
- Maintained a clean and organized restaurant environment through cleaning, restocking supplies, and completing daily sanitation tasks.
- Prepared desserts including milkshakes, sundaes, and banana splits while ensuring quality and presentation standards.
- Packaged customer orders accurately and efficiently in a fast-paced environment.
- Assisted with multiple responsibilities simultaneously to support smooth daily operations.
Education
High School -
Diego Valley High School
01-2024
Skills
- Able to multitask efficiently
- Fluent in speaking Aramaic
- Possesses the ability to retain information with ease
- Excels at navigating fast-paced industries, especially during busy hours
- Coaching and mentoring
- Productivity monitoring
- Cash handling
- Strong verbal and written communication
Accomplishments
- Employee of the Month
- Trained new employees
- Promoted to a leadership role
- Handled high-volume customer interactions in a fast-paced environment
- Maintained accurate cash handling and register operations
- Balanced work responsibilities while attending school
- Resolved customer concerns and improved customer satisfaction
- Created social media content that increased customer engagement
- Consistently exceeded sales goals
- Demonstrated reliability by covering shifts during staffing shortages, peak business periods, and holiday operations.
Languages
• Aramaic
• English
Timeline
Shift Lead
Memo's Bagel Cafe
05.2025 - Current
Cashier
Greek Chicken
04.2024 - 10.2025
High School -
Diego Valley High School