Savvas Bifsas
Front Desk Associate
Ellicott City,MD
Summary
Driven and motivated with talent for creating welcoming and efficient front desk environments, ensuring smooth operations and exceptional guest experiences. Adept at addressing and resolving guest concerns with patience and empathy, resulting in high satisfaction rates. Skilled in multitasking, maintaining composure under pressure, and collaborating effectively with team members. Possesses persuasive and generous approach, fostering positive interactions and repeat clientele.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Team Member
Chick-fil-A
07.2025 - Current
- Maintained cleanliness and organization of dining and kitchen areas, ensuring compliance with health and safety standards.
- Monitored inventory levels and restocked supplies, ensuring availability of resources for uninterrupted service delivery.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in maintaining a clean and organized front counter, enhancing operational efficiency during peak hours.
- Stocked and replenished inventory supplies efficiently, ensuring optimal product availability for customer service.
- Collaborated with team members to deliver exceptional customer service, fostering a welcoming environment for guests.
Tennis Tournament Assistant Director
MSK Academy
09.2023 - Current
- Coordinated logistics for multiple tournaments, ensuring seamless operations and enhancing participant experience throughout each event.
- Collaborated with team members to set up and tear down event spaces, maintaining a professional atmosphere.
- Facilitated a welcoming environment for all attendees at registration tables while answering questions about the event schedule or venue facilities.
- Developed contingency plans for unexpected occurrences such as weather-related delays or cancellations.
- Resolved scheduling conflicts proactively, minimizing disruptions to tournament play.
- Managed scheduling and coordination of tournament staff, fostering communication and collaboration to deliver successful events.
Assistant Camp Director, and Coordinator
Montgomery Tennis
06.2025 - 08.2025
- Coordinated daily camp operations, ensuring efficient scheduling and resource allocation, which enhanced participant engagement and satisfaction.
- Enhanced camper experience by developing and implementing diverse activity programs tailored to various age groups.
- Cultivated strong relationships with parents and guardians through regular communication regarding camper progress and any issues that arose during the season.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
Physical Therapist Aid
Pivot PT Athletico
10.2024 - 07.2025
- Assisted physical therapists in implementing individualized treatment plans, enhancing patient recovery and promoting optimal mobility.
- Prepared and maintained treatment areas, ensuring a clean and organized environment for improved patient safety and comfort.
- Monitored patient progress during therapy sessions, providing valuable feedback to therapists for adjustments in treatment strategies.
- Educated patients on exercises and rehabilitation techniques, fostering greater understanding and adherence to their recovery plans.
- Documented patient information and therapy outcomes accurately, supporting compliance with healthcare regulations and standards.
- Managed patient scheduling and organized medical records while providing professional front desk support, including greeting and assisting patients to ensure a welcoming and efficient office environment.
Giant Pickup Acting Assistant Manager
Giant Foods
12.2023 - 10.2024
- Led a team in daily operations, optimizing workflow and enhancing service efficiency within the store environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Tennis Coaching
Self Employed Services
07.2020 - 09.2023
- Provided individualized and group tennis instruction, focusing on skill development, strategy, and sportsmanship to improve player performance and confidence.
- Coached players of varying skill levels, emphasizing technique, discipline, and teamwork while fostering a positive and motivating learning environment.
- Developed and implemented effective tennis training sessions that enhanced players' technical skills, game strategy, and overall athletic performance.
- Scheduled and maintained constant communication to meet players demands and goals.
Skills
- Teamwork
- Storage organization
- Facility maintenance
- Community service mindset
- Adaptability
- Initiative
- Problem-solving
- Communication
- Work ethic
- Attention to detail
- Time management
- Reliability
- Teamwork
Extracurricular Activities
- Tennis
- Pickleball
- ASL Club
- Academic Study Group Leader
Education
Expected in December 2026
Associate of Science General Health Sciences
Howard Community College, Columbia, MD
May 2023
High School Diploma
Howard High School, Columbia, MD
Timeline
Team Member
Chick-fil-A
07.2025 - Current
Assistant Camp Director, and Coordinator
Montgomery Tennis
06.2025 - 08.2025
Physical Therapist Aid
Pivot PT Athletico
10.2024 - 07.2025
Giant Pickup Acting Assistant Manager
Giant Foods
12.2023 - 10.2024
Tennis Tournament Assistant Director
MSK Academy
09.2023 - Current
Tennis Coaching
Self Employed Services
07.2020 - 09.2023