- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Fishing
- Kayaking
- I like working with my hands and fixing things
- Reading
- Creative Writing
Sawyer Coogler
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Leslie's Pool Supplies
07.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Pool Cleaner
Pinch A Penny Pool Patio Spa
03.2024 - 07.2024
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
- Completed backwash procedures using various types of filters.
- Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
- Maintained safe pool water quality levels using different chemicals.
- Developed strong relationships with clients through effective communication skills and genuine concern for their satisfaction.
- Contributed to a positive work environment by maintaining a strong work ethic and collaborating with team members when needed.
- Collaborated with team members to complete larger projects such as opening/closing pools or installing new equipment efficiently.
- Upheld company reputation for excellent service by consistently arriving punctually at job sites with a professional demeanor.
HVAC Technician
Air Commanders
11.2021 - 03.2022
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Traveled to job sites for both scheduled and emergency appointments.
HVAC Warehouse Manager
Air Commanders
08.2020 - 11.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Lot Tech Associate
Home Depot
06.2019 - 08.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Cook
LEGOLAND Florida
04.2019 - 06.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
High School Diploma -
Lake Wales High School
Winter Haven, FL05-2020
Certificate of Technical Studies - HVAC
Ridge Technical College
Winter Haven05-2020
Skills
- Customer experience
- Store operations
- Stock management
- POS systems operations
- Relationship building and management
- Operations
- Effective leader
- Multitasking Abilities
- Conflict Resolution
- Professionalism
- Time management abilities
- Adaptability
Interests
Timeline
Assistant Store Manager
Leslie's Pool Supplies
07.2024 - Current
Pool Cleaner
Pinch A Penny Pool Patio Spa
03.2024 - 07.2024
HVAC Technician
Air Commanders
11.2021 - 03.2022
HVAC Warehouse Manager
Air Commanders
08.2020 - 11.2021
Lot Tech Associate
Home Depot
06.2019 - 08.2019
Cook
LEGOLAND Florida
04.2019 - 06.2019
High School Diploma -
Lake Wales High School
Certificate of Technical Studies - HVAC
Ridge Technical College
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