Sawyer Drozdowski
Whittier
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Ferry Terminal Agent 1
Alaska DOT/PF
04.2021 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Operated landscaping equipment with focus on safety and machine longevity.
- Answered questions about policies and addressed customer concerns.
- Participated in training and safety drills to prepare for emergency situations.
Security Officer
NANA Management Services, NMS
12.2020 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Denali Universal Services
04.2019 - 12.2020
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer
NANA Management Services, NMS
05.2018 - 04.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Assistant Manager
Regal Cinemas
10.2017 - 05.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Flex Security Officer
Securitas Security Services USA
05.2017 - 09.2017
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
AWR-349 HME And Precursor Awareness For Public Saf -
Center For Domestic Preparedness
06.2022
AWR-341 IED Awareness And Safety Procedures -
Center For Domestic Preparedness
06.2022
Emergency Trauma Technician -
Southeast Region EMS Council
03.2022
IS-00916 Critical Infrastructure Security: Theft A -
FEMA Emergency Management Institute
04.2021
IS-00915 Protecting Critical Infrastructure Agains -
FEMA Emergency Management Institute
04.2021
Skills
- Security Practices
- Answering Customer Questions
- Independent Judgement
- Cash Handling
- Maintaining Clean Work Areas
- First Aid and CPR Certified
- Security Operations Experience
- Customer Service and Satisfaction
- Employee Coaching and Mentoring
- Cash Deposits and Receipts
Timeline
Ferry Terminal Agent 1
Alaska DOT/PF
04.2021 - Current
Security Officer
NANA Management Services, NMS
12.2020 - 12.2020
Security Officer
Denali Universal Services
04.2019 - 12.2020
Security Officer
NANA Management Services, NMS
05.2018 - 04.2019
Assistant Manager
Regal Cinemas
10.2017 - 05.2018
Flex Security Officer
Securitas Security Services USA
05.2017 - 09.2017
AWR-349 HME And Precursor Awareness For Public Saf -
Center For Domestic Preparedness
AWR-341 IED Awareness And Safety Procedures -
Center For Domestic Preparedness
Emergency Trauma Technician -
Southeast Region EMS Council
IS-00916 Critical Infrastructure Security: Theft A -
FEMA Emergency Management Institute
IS-00915 Protecting Critical Infrastructure Agains -
FEMA Emergency Management Institute
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