Summary
Overview
Work History
Education
Skills
Timeline
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Sawyer Nelson

Meridian,ID

Summary

Driven and dynamic Shift Leader with a proven track record at Jersey Mikes, enhancing team performance and customer satisfaction through exceptional leadership and problem-solving skills. Specialized in training and operational efficiency, significantly reducing discrepancies and improving service quality. Expert in POS software and maintaining safety protocols, embodying a hard-working attitude and a customer service focus.

Overview

3
3
years of professional experience

Work History

Shift Leader

Jersy Mikes
11.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Crew Member

Tin Roof Tacos
07.2022 - 09.2023
  • Worked front counter, back of house and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Kitchen Expeditor

Tavern at Eagle Island
12.2021 - 05.2022
  • Contributed to a positive work environment by collaborating effectively with kitchen and front-of-house staff.
  • Aided in training new hires on efficient expediting practices, improving team performance over time.
  • Assisted in updating the ticket system as needed, ensuring accuracy and efficiency in order processing and communication.
  • Collaborated with chefs on daily specials, understanding ingredients used and preparation methods for accurate communication to servers.
  • Prevented bottlenecks in the kitchen workflow through effective coordination with chefs and line cooks.

Education

High School Diploma -

Meridian High School
Meridian, ID
05.2024

Skills

  • Positive Attitude
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • awareness
  • hard working

Timeline

Shift Leader

Jersy Mikes
11.2023 - Current

Crew Member

Tin Roof Tacos
07.2022 - 09.2023

Kitchen Expeditor

Tavern at Eagle Island
12.2021 - 05.2022

High School Diploma -

Meridian High School

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Sawyer Nelson