Sawyer Thompson
Eugene
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Stage Stop Pizza and Brew
02.2025 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Hostess
Texas Roadhouse
05.2023 - 12.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Shift Lead
Menchies Frozen Yogurt
08.2021 - 05.2023
- Provided excellent customer service while maintaining cleanliness and food safety practices
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees and delegated daily tasks and responsibilities.
Crew Member
Crumbl Cookies
03.2021 - 07.2021
- Cashier, rolled cookie dough, frosted cookies, cleaning experience, customer service experience
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Arts - Marketing
Lane Community College
Eugene, OR07-2025
High School Diploma -
Thurston High School
Springfield, OR06.2022
Skills
- Customer service expertise
- Coaching and training
- Process improvement
- Cash handling
- Food handler certified
- Guest engagement
- Cooking
- Payment processing
- Food handling
- Server support
- Effective multitasking
Certification
- Food Handler's Permit/License- County or city public health departments.
Timeline
Cook
Stage Stop Pizza and Brew
02.2025 - Current
Hostess
Texas Roadhouse
05.2023 - 12.2024
Shift Lead
Menchies Frozen Yogurt
08.2021 - 05.2023
Crew Member
Crumbl Cookies
03.2021 - 07.2021
Associate of Arts - Marketing
Lane Community College
High School Diploma -
Thurston High School
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