Sayda Hernandez

Engaged Customers with Fragrance Demonstrations:

• Conducted engaging fragrance demonstrations for customers, effectively showcasing product features and benefits.
• Persuaded customers to make informed purchase decisions through personalized product recommendations.
  Achieved High Commission Sales:
• Consistently exceeded sales targets and achieved high commission rates through effective customer engagement and sales strategies.
  Efficient Inventory Management:
• Maintained organized inventory by diligently restocking fragrance boxes with diverse product selections.
• Ensured product availability and a seamless shopping experience for customers.
  Provided Multilingual Customer Support:
• Offered exceptional customer service by assisting Spanish-speaking customers, enhancing their shopping experience and satisfaction.

• Demonstrated a strong commitment to teamwork and collaboration, working closely with team members to foster a positive and supportive environment both on and off the court
• Helped to create a culture of excellence among teammates, inspiring improved performance and increasing camaraderie among team members
• Consistently displayed exceptional sportsmanship and dedication, serving as a role model for other athletes and contributing to the overall success of the team.
• Honed exceptional time management skills through balancing the demands of being a Division athlete with academic

• Maximized customer satisfaction by providing friendly and efficient service, accurately taking orders, and creating high-quality drinks and smoothies that met customers' expectations
• Demonstrated a deep understanding of the menu and the ingredients used, providing expert advice to customers and making suggestions based on their taste preferences
• Maintained a clean and organized work area at all times, resulting in improved productivity and a more pleasant customer experience
• Proactively identified and resolved issues, such as equipment malfunctions or inventory shortages, minimizing disruptions to operations and ensuring customer satisfaction.

• Enhanced customer satisfaction by providing exemplary service, responding to inquiries and concerns, and processing transactions with speed and accuracy at the register
• Ensured the sales floor remained clean, tidy, and fully stocked, resulting in a more attractive shopping environment for customers and increased sales
• Demonstrated exceptional attention to detail in arranging merchandise displays, leading to a more appealing and visually stimulating shopping experience for customers
• Contributed to the store's overall success by maintaining a positive attitude, working collaboratively with colleagues, and consistently exceeding performance expectations.

• Operated a cash register and accurately counted back change, ensuring that transactions were completed efficiently and accurately
• Collaborated effectively with colleagues and followed direction to ensure a smooth and productive work environment.
• Utilized strong communication skills to effectively convey information to customers and colleagues in English and Spanish