Sayda Martinez
Baytown,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
China Star
Houston, TX
04.2024 - Current
- Assists manager by performing related duties
- Ensuring store schedules and objectives are met by employees
- Monitor inventory and ordering merchandise based on demand
- Enforced and adhered to high standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements
- Resolved problems or concerns to satisfaction of involved parties
- Create reports, analyze and interpret data, like revenues, expenses and competition
Waitress/Hostess Leader
Flaming Grill & Supreme Buffet
Houston, TX
06.2018 - 04.2024
- Welcome and seat the customers when they arrive
- Manage and train the hostesses
- Received payment from customers, processed credit cards and issued change or receipts as needed
- Communicated any issues or complaints to management in a timely manner
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas
Education
Galena Park High School
05.2019
Skills
- Bilingual (Spanish and English)
- Microsoft Office
- Excellent customer service- as a buffet server I must develop a good rapport with customers to leave a positive last impression
- Interpersonal skills- as a server and hostess I have great communication skills as I interact and listen to customers on a daily basis
Timeline
Assistant Manager
China Star
04.2024 - Current
Waitress/Hostess Leader
Flaming Grill & Supreme Buffet
06.2018 - 04.2024
Galena Park High School
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