Sayed Mirzayee
Oklahoma City,OK
Summary
Customer service Versatile and results-driven professional with extensive experience in mobile device repair at Cherries Phone Repair and store management at TheFix. Demonstrated expertise in customer service and multilingual communication (English, Turkish, Farsi, Urdu, Hindi), alongside proficient skills in HTML, CSS, and Python. Proven track record of enhancing team productivity and efficiency through effective training and leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cell Phone Repair Technician
Cherries Phone Repair
01.2025 - Current
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
Store Manager
TheFix
04.2021 - 11.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Team Member , HomeGoods Jefferson
Inventory Management
07.2019 - 03.2021
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Cyber Security Associates - Computer Science
WiseQuarter
Online Computer Science IT -
Ustad Musbah
Kabul Afghanistan 03.2013
Skills
* Communicate within five language
English, Turkish , Farsi , Urdu , Hindi
* Customer service
* Store management
* program language , HTML , CSS , Python
* Repair Computers , IPhon , iPad , Tablet
Certification
Cyber Security Associates certificate from WiseQuarter Online Course
Languages
English ,
Professional Working
Persian
Full Professional
Turkish
Full Professional
Urdu
Professional Working
Timeline
Cell Phone Repair Technician
Cherries Phone Repair
01.2025 - Current
Store Manager
TheFix
04.2021 - 11.2023
Team Member , HomeGoods Jefferson
Inventory Management
07.2019 - 03.2021
Cyber Security Associates - Computer Science
WiseQuarter
Computer Science IT -
Ustad Musbah
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