Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Sayed Hussam Hussaini

Concord,MA

Summary

This Sayed Hussam Hussaini 2nd Year student of bachelor at Business in Management information System in Lincoln university. With one year of dedicated experience in the helpdesk role at Lincoln University, I have developed a solid foundation in providing exceptional technical support and customer service. Proficient in Office 365, I possess the skills necessary to troubleshoot and resolve a wide range of software and hardware issues. Additionally, my experience in sales has equipped me with effective communication and interpersonal skills, enabling me to understand and address the needs of end-users in a professional and efficient manner. I am now seeking new opportunities to leverage my expertise and contribute to a dynamic organization's success.

Overview

1
1
year of professional experience

Work History

Computer Helpdesk Technician

Lincoln University
01.2023 - Current

Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network). Facilitate and/or administer the repair of student computers. Answer student phone calls and provide tech support via phone.

Education

Bachelor of Arts - Management Information Systems

Lincoln University
12th Street Oakland, CA
12.2026

No Degree - American And English Literature

English Time
Beylikduzu Istanbul
01.2021

High School Diploma -

Pamir Naween High School
Kabul Afghanistan
12.2018

Skills

  • Problem-solving skills
  • Analytical skills
  • Customer service experience
  • Patience
  • Verbal and written communication skills

Languages

Pashtu
Native or Bilingual
Persian
Native or Bilingual
English
Full Professional
Turkish
Full Professional
Urdu
Professional Working

Hobbies

Painting or drawing

Cooking or baking

Photography 

Playing a musical instrument

Hiking or exploring nature

Yoga or meditation

Learning a new language 

Playing chess or other board games 

Cycling or bike riding 

Timeline

Computer Helpdesk Technician

Lincoln University
01.2023 - Current

Bachelor of Arts - Management Information Systems

Lincoln University

No Degree - American And English Literature

English Time

High School Diploma -

Pamir Naween High School