Sayler Jerry
Guthrie,OK
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Puppy Paws Hotel & Spa. Proven ability to enhance guest satisfaction through effective teamwork and multitasking, while managing multiple pets with individualized attention. Committed to reliability and punctuality, ensuring seamless operations and memorable experiences.
Overview
5
5
years of professional experience
Work History
Bellhop/Lead Float
Puppy Paws Hotel & Spa
09.2023 - Current
- This position oversees all aspects of Hotel Ops and team while working directly under the guidance of the Hotel Ops Coordinator.
- Maintain reliable attendance and punctionality and demonstrate a high level of integrity and work ethic.
- Work to continually have clear consistent communication with Hotel Ops Coordinator, Campus manager and all departments: Hotel Ops, In-Home Services, Guest Services, Spa, and Academy.
- Worked cooperatively within a team environment to achieve common goals for optimal guest satisfaction levels throughout their stay experience.
Cashier/Cook Operator
By the Bucket
11.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
Bellhop/Float/Dog Nanny
Puppy Paws Hotel & Spa
06.2020 - 11.2022
- Supported efficient room turnovers by promptly delivering luggage to assigned rooms upon pup arrival.
- Established trust among hotel staff members through consistent reliability, punctuality, and adherence to established policies and procedures.
- Managed multiple pets concurrently while ensuring individualized attention for each animal under my care.
- Offered basic obedience training for puppies under my supervision using positive reinforcement techniques aimed at building confidence and good manners in young dogs.
Education
No Degree - Veterinary Technology
OSU-OKC
Oklahoma City, OK05-2026
High School Diploma -
Edmond North High School
Edmond, OK05-2022
Skills
- Strong work ethic
- Patience and composure
- Team player mentality
- Reliability and punctuality
- Initiative and Self-motivation
- Customer service
- Concierge services
- Transportation arrangements
- Training and mentoring
- Basic housekeeping duties
- Teamwork and collaboration
- Multitasking
Timeline
Bellhop/Lead Float
Puppy Paws Hotel & Spa
09.2023 - Current
Cashier/Cook Operator
By the Bucket
11.2022 - 12.2023
Bellhop/Float/Dog Nanny
Puppy Paws Hotel & Spa
06.2020 - 11.2022
No Degree - Veterinary Technology
OSU-OKC
High School Diploma -
Edmond North High School
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