Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sayra Ferens

2605 Kendall Xing,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

RESTORATION COORDINATOR

ADVANCED TREE CARE
04.2023 - Current
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.

Sales Consultant

CDL Consultants
02.2022 - 01.2023
  • Managed and recorded leads from outbound telephone marketing.
  • Provided outstanding costumer service while working at fast paced environment while multitasking.
  • Achieved weekly sales goals by promoting product benefits and enrolling new clients.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Familiar with Salesforce
  • Familiar with Slack

Assembly

Express Employment, watlow inc
03.2020 - 11.2020
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines
  • Recognized defective material and reported issues to management to facilitate prompt resolution
  • Worked at a fast pace to accomplish team hourly goal and cycle time on each machine or station
  • Basic use of Microsoft Excel
  • Basic mathematical duties

OFFICE REPRESENTATIVE AND SALES ASSOCIATE

ALEX PIZARRO STATE FARM
12.2018 - 11.2019
  • Obtained a license to sell auto, home and life insurance
  • Assisted clients in understanding their available options and helped them select the right service plains for their needs
  • Handled incoming calls and identified customer issues and resolved quickly and efficiently
  • Contacted existing customers and prospects to discover their needs and explain insurance coverage
  • Followed up with customer to ensure their satisfaction with their purchase
  • Reached set monthly goals

Inventory operator

Gere Marie Corp
02.2015 - 11.2018
  • Promoted to be a cell leader of the CNC and Okuma machines
  • Directed 6 employees and in charge of overseeing the
    production of Mastercraft boats parts in CNC machines
  • Crossed trained in inventory
  • Inventory parts, issued parts, receiving of parts and stocking of parts
  • Performed data entry and completed proper paperwork.

Education

No Degree - Psychology

Instituto Grecolatino
Mexico
06.2015

Skills

  • Patient
  • Empathetic
  • Positive mindset
  • Self-motivated
  • Good listener
  • Self-control
  • Fast learner
  • Willing to improve
  • As a hobby love attending online seminars and courses regarding self-development Deeply passionate about personal development and enjoy helping people in my day-to-day life

Languages

Spanish
Native or Bilingual

Timeline

RESTORATION COORDINATOR

ADVANCED TREE CARE
04.2023 - Current

Sales Consultant

CDL Consultants
02.2022 - 01.2023

Assembly

Express Employment, watlow inc
03.2020 - 11.2020

OFFICE REPRESENTATIVE AND SALES ASSOCIATE

ALEX PIZARRO STATE FARM
12.2018 - 11.2019

Inventory operator

Gere Marie Corp
02.2015 - 11.2018

No Degree - Psychology

Instituto Grecolatino