Sayra Morales- Pedroza
Galaxy Desserts
Richmond,California
9
years of professional experience
Compassionate Care Provider experienced in delivering in-home care and supporting clients with self-care, hygiene, and companionship. Anticipated and addressed diverse needs of children and elderly, fostering a friendly and engaging environment. Dependable Line Supervisor trained and mentored teams, implementing process improvements that enhanced efficiency and reduced waste. Detail-oriented Quality Control Technician conducted thorough inspections and corrective actions, ensuring compliance with safety and quality standards to improve product reliability and customer satisfaction.
Work History
Caregiver
1 Year 2 Months- Provided compassionate care and support to clients in daily activities, enhancing their quality of life.
- Assisted with medication management, ensuring adherence to prescribed schedules and protocols.
- Implemented safety protocols that reduced risks during caregiving activities, ensuring compliance with regulations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Ran errands and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in a professional manner.
- Completed regular check-ins and progress report for each client.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Scheduled daily and weekly care hours for client caseload.
Quality Control Technician
7 Years 3 Months- Conducted quality inspections on finished products to ensure compliance with safety and quality standards.
- Implemented corrective actions for non-conforming products, improving overall production efficiency.
- Trained new team members on quality control procedures and best practices in food safety.
- Collaborated with production teams to identify areas for process improvement and enhance product consistency.
- Led regular audits of manufacturing practices, ensuring adherence to regulatory requirements and company policies.
- Developed training materials focused on quality assurance techniques for continuous staff education and development.
- Analyzed data trends related to product quality, providing actionable insights for management decisions.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed of of items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Tracked and analyzed product quality data to identify trends and insights.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Developed and implemented quality control processes to meet product standards.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Supported the development of new products by providing input on potential quality risks early in the design process.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Increased efficiency in testing processes with the the implementation of streamlined quality control procedures.
- Reduced time needed for quality control inspections through process optimization, without compromising thoroughness.
- Facilitated training sessions for new technicians, elevating overall competency of quality control team.
- Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
- Conducted comprehensive audits of production processes to ensure compliance with internal and external quality standards.
- Achieved significant improvements in product durability by recommending material changes based on test results.
- Maintained meticulous records of quality control efforts, providing reliable a reliable audit trail for compliance purposes.
- Enhanced accuracy of quality control measurements by calibrating and maintaining testing equipment.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Reviewed production processes and identified potential quality issues.
- Recorded and organized test data for report generation and analysis.
- Performed tests and inspections to conform to established standards.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted investigations into questionable test results.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Utilized statistical process control tools to monitor production processes and reduce defects.
- Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
Line Supervisor
2 Years- Oversaw daily production operations, ensuring adherence to quality standards and safety protocols.
- Coordinated workflow among departments to optimize efficiency and minimize downtime.
- Implemented process improvements that enhanced productivity in dessert assembly lines.
- Trained and mentored new team members on best practices and operational procedures.
- Monitored inventory levels, managing supplies to meet production demands without excess waste.
- Conducted regular performance evaluations, providing actionable feedback for team development.
- Resolved operational issues promptly, maintaining smooth production schedules and team morale.
- Collaborated with management to develop training programs that improved employee skills and retention rates.
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Collaborated with cross-functional teams to identify process improvements and implement changes that enhance operational efficiency.
- Maintained employee schedules to cover weekday, evening and weekend shifts.
- Coordinated with other supervisors within the facility to manage operations between departments.
- Reduced employee turnover and increased morale through effective communication, motivation, and team-building initiatives.
- Developed comprehensive training programs for new hires to ensure rapid onboarding and acclimation to company culture and procedures.
- Achieved cost savings through proactive management of inventory levels, reducing waste, rework, or overstocking issues.
- Improved product quality by closely monitoring production processes, identifying areas for improvement, and implementing corrective actions.
- Followed and improved operating procedures and best practices for line production.
- Inspected equipment, reported maintenance issues and expedited repairs to prevent downtime.
- Evaluated employee performance regularly to identify strengths and areas for improvement while providing constructive feedback for professional development.
- Upheld high-quality standards in the manufacturing process by conducting regular audits of equipment maintenance practices and inspection procedures.
- Monitored day-to-day production operations and identified methods to improve quality and efficiency.
- Followed safety procedures according to OSHA and Lockout, Tagout guidelines and properly handled hazardous materials.
- Trained employees to operate and maintain production line equipment.
- Evaluated employee performance in quarterly reviews and recommended strategies for improvement.
- Managed onboarding tasks to support smooth adjustment and complete training for new hires.
- Promoted a positive work culture by addressing employee concerns promptly, fairly, and consistently.
- Managed personnel effectively by providing clear expectations, ongoing feedback, and opportunities for growth and development.
- Implemented best practices in workforce planning ensuring optimal staffing levels across all shifts without sacrificing productivity or quality.
- Demonstrated a commitment to employee satisfaction by recognizing individual achievements, celebrating team successes, and promoting professional growth opportunities.
- Ensured timely completion of projects by tracking progress against established timelines, adjusting priorities as needed, and utilizing resources efficiently.
- Achieved on-time shipments goal by empowering employees to continue success.
- Managed team of 22 production associates, overseeing productive production processes and meeting all deadlines.
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacturing of specified products.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Supervised ongoing daily production phases.
Education
Bachelor of Science - Business Administration
Skills
Elderly care
Patient care
Basic housekeeping
Time management
Multitasking and organization
Healthcare support
Dependable and responsible
Respectful and compassionate
Statistical process control
Patient safety
Emergency response
Hygiene practices
Environmental Monitoring
Problem-solving
Timeline
Caregiver
JKG Mineros Caregiving
09.2025 - CurrentRead More
Quality Control Technician
Galaxy Desserts
08.2019 - CurrentRead More
Line Supervisor
Galaxy Desserts
02.2017 - 02.2019Read More
Universidad Centroamericana ( UCA)
Bachelor of Science from Business Administration
Read More