Sayuri Kagami
Anaheim
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Receptionist
Nami's Skin Care & Electrolysis
09.2023 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Customer Service Staff
Eight KNot Japan
02.2022 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted text-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point.
General Affairs
Do Creation Co., Ltd.
04.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks and improving efficiency.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
No Degree - Electrolysis
California Electrology Academy
Corona, CA02.2024
Associate Of Business Administration - Business Administration
Orange Coast College
Costa Mesa, California 05.2023
Skills
- Microsoft Office Basic Skills(Word, Excel, PowerPoint)
- Internal and External Communication
- Customer Service Skill
Languages
Japanese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Receptionist
Nami's Skin Care & Electrolysis
09.2023 - Current
Customer Service Staff
Eight KNot Japan
02.2022 - 04.2023
General Affairs
Do Creation Co., Ltd.
04.2021 - 09.2021
No Degree - Electrolysis
California Electrology Academy
Associate Of Business Administration - Business Administration
Orange Coast College