Shrabani Nandi
Edison
Summary
Over 9 years of experience in administrative field with extensive experience in secretarial, scheduling and telemarketing.
Overview
28
28
years of professional experience
Work History
Receptionist
Hackensack Meridian Health JFK Medical Center
Edison
10.2020 - Current
- Managed daily front desk operations, ensuring efficient patient check-in and appointment scheduling for optimal workflow.
- Maintained accurate patient records and documentation, enhancing compliance with healthcare regulations and improving data access.
- Provided exceptional customer service, addressing patient inquiries and concerns to promote a welcoming environment.
Receptionist
JFK Hartwyck at EE
Edison
03.2009 - 10.2021
- Managed daily front desk operations, ensuring efficient patient check-in and appointment scheduling for optimal workflow.
- Maintained accurate patient records and documentation, enhancing compliance with healthcare regulations and improving data access.
- Provided exceptional customer service, addressing patient inquiries and concerns to promote a welcoming environment.
MARKETING ASSISTANT
WHISPERING KNOLL
09.2009 - 02.2016
- As a marketing assistant research on company and other assignments in database.
- Assisting in writing and editing sales and marketing materials, which include articles, presentations, white papers, and collateral.
- Providing personal and administrative support to directors. The support includes running errands, coordinating travel arranging, prepare appointments and agendas.
- Maintaining project tracking spread sheets and business line marketing calendars.
- Providing administrative aid for various projects related to market, which includes project meetings schedule, minutes of meeting, transcribe notes and compose memos.
- Developing media packs as well as conducting conferences and trade shows.
- Assisting in promotional strategies and product development.
- Preparing invitations, event agenda, track payments or refunds and registration forms for events.
- Generating trade show passes, thank you letters, form letters for mailing mass brochures to the company’s prospective customers.
UNIT SECRETARY
JFK HARTWYCK
03.2009 - 12.2012
- Nursing unit assistant/secretary, under the supervision of the professional nursing personnel, is responsible for performing routine clerical, receptionist and communication functions on the Nursing unit.
- The NUS assist the professional nursing staff by performing variety of tasks relating to direct and indirect patient care and to the maintenance of a clear and well organized work environment.
MARKETING REP
BRIDGEPOINT MORTGAGE COMPANY
01.2007 - 09.2009
- Work as a sales Representative call on existing and potential customer in order to retain existing account as well as develop new accounts, interview applicants to develop information.
- Responsible for soliciting and servicing a variety of consumers loans, provides decisions on loans and makes recommendations.
- Maintain sales productivity goals, excellent customer support.
SPECIALIST, SALES
MACY’S FEDERATED DEPARTMENT STORE
01.2004 - 01.2007
- Has a successful Selling Specialist record, I have strong interpersonal and communication skills, excellent customer service and product knowledge, an Excellent team player, self motivated and the ability to work with the needs of customer flow.
- Involved in Sales of the Brand Name Clothing Line (Tommy, Ralph Lauren, Anneklien).
- Maintain sales productivity goals, maintain and use client book, follow up with customer issues, share responsibility for achieving counter goals, attend vendor training seminars, excellent Customer Relation Support, incharge of Inventory Transactions, Involved in Scheduling & Managing Timesheet.
SALES REPRESENTATIVE
SS MARINES
09.2000 - 06.2003
- Worked as a Sales Representative when required at TRENDS, their sister concern.
- I was involved in ordering the Products from the vendors, maintained Invoices & Payment Details for the products received.
- I was involved in Customer Support and Telemarketing.
ADMIN AND TICKETING
SRIKANTH TRAVELS
01.2000 - 08.2000
- Providing Airfare quote for the Customer, email answering for various ticket issue, familiar with faresheets, both online and offline, used SABRE software for all the task mentioned above.
ADMIN ASSISTANT & HR
SPACE TECH INFO SYSTEMS
07.1998 - 11.1999
- Involved in marketing training courses for Aptech Computer Education.
- Imparting training to students on MS Office(Word, Excel & Powerpoint).
- Manage the HR duties of issuing Appointment letter, Experience letters, etc.
- Coordinating semester exams conducted for students and reporting Exam Result to Head Office.
- Also Involved with Creating Project Manuals for Various Projects.
- Space Tech Info Systems Pvt Ltd: is involved in Application software development and also trains programmers/students in Oracle, Novell, UNIX and languages like C, C++, Java and VB. For all the Software development projects and training in Java and VB the back end was Oracle.
ADMIN ASSISTANT
OCTOPUS YSTEMS
05.1999 - 10.1999
- Manage Invoices & checks, maintain timesheets using Excel & QuickBooks software.
- Manage Administration duties of handling postage, office supplies, related supplier calls.
- Follow up with client for payments, manage the HR duties of issuing Appointment letter, manager leaves, Experience letters, etc.
- Manage vendor contracts, payments and queries, manage payroll details.
- Octopus systems have an extensive application development division carrying out development in the areas of Oracle 7.x, Oracle 8.0, Developer 2000 and Visual basic. It also has a training division training their programmers in Oracle 8.0, IBM E-commerce, Java & Microsoft Products. The unit is a subsidiary of Asset International.
Education
Masters - Literature
Calcutta University
IndiaBachelors - Literature
Calcutta University
IndiaDiploma - Software Engineering
Aptech Computer Education
Skills
- MS-Office
- Word
- Excel
- PowerPoint
- Windows 2000
- Windows XP
- Novell 312
- MS-DOS
- MS Office 2000
- Visual Basic
- Windows NT
- Windows 95
- QuickBooks
- Lotus Notes
- Oracle
- Patient check-in
- Appointment scheduling
- Customer service
- Front desk operations
- Communication skills
- Microsoft Office
- Certified Microsoft office specialist
- Call redirection
- Tech-Savvy
- Telephone skills
References
Available on request
Traits
- Team player
- Self Starter with a 'will do' attitude
- Superior business communication skills
Personal Information
Immigration Status: Permanent Resident/Green Card
Timeline
Receptionist
Hackensack Meridian Health JFK Medical Center
10.2020 - Current
MARKETING ASSISTANT
WHISPERING KNOLL
09.2009 - 02.2016
Receptionist
JFK Hartwyck at EE
03.2009 - 10.2021
UNIT SECRETARY
JFK HARTWYCK
03.2009 - 12.2012
MARKETING REP
BRIDGEPOINT MORTGAGE COMPANY
01.2007 - 09.2009
SPECIALIST, SALES
MACY’S FEDERATED DEPARTMENT STORE
01.2004 - 01.2007
SALES REPRESENTATIVE
SS MARINES
09.2000 - 06.2003
ADMIN AND TICKETING
SRIKANTH TRAVELS
01.2000 - 08.2000
ADMIN ASSISTANT
OCTOPUS YSTEMS
05.1999 - 10.1999
ADMIN ASSISTANT & HR
SPACE TECH INFO SYSTEMS
07.1998 - 11.1999
Masters - Literature
Calcutta University
Bachelors - Literature
Calcutta University
Diploma - Software Engineering
Aptech Computer Education