Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sazia Amin

9123 181st ST HOLLIS,NY

Summary

Demonstrated problem-solving skills and proficiency in Excel, alongside patience and empathy, contribute to effective team projects and client satisfaction. Proven team player with a track record of creative problem-solving and empathy, demonstrated during my tenure at Dunkin Donuts & Baskin Robbins. Excelled in fast-paced environments, managing 100+ daily transactions and improving customer satisfaction. Skilled in collaboration, financial data organization, and fostering learning, I bring a unique blend of patience and analytical prowess to every role.

Overview

7
7
years of professional experience

Work History

Crew Member

Dunkin Donuts & Baskin Robbins
11.2021 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Cookies Department Store
08.2018 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Intern

New York State Sickle Cell Advocacy Network, Inc
02.2019 - 12.2019

- tracked and recorded expenses ensuring accurate and organized financial data.

- maintained comprehensive data records for budgeting and financial planning

- utilized Excel to create and update expense reports

- attended call with clients


Tutor

Elementary Student
01.2018 - 12.2018
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Cashier

Bismillah Super Market
10.2016 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

BBA - Business Administration

Brooklyn College of The City University of New York
Brooklyn, NY
06.2025

Associate of Science - Business Administration

LaGuardia Community College of The City University of New York
Long Island City, NY
06.2023

High School Diploma -

Cambria Heights Academy
Hollis, NY
06.2020

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Creative Thinking
  • Collaboration and Teamwork
  • Quick Learner
  • Time management skills
  • Customer service excellence
  • Clear Communication
  • Interactive communication skills

Languages

Bengali
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working

Timeline

Crew Member

Dunkin Donuts & Baskin Robbins
11.2021 - 03.2024

Intern

New York State Sickle Cell Advocacy Network, Inc
02.2019 - 12.2019

Cashier

Cookies Department Store
08.2018 - 03.2020

Tutor

Elementary Student
01.2018 - 12.2018

Cashier

Bismillah Super Market
10.2016 - 08.2018

BBA - Business Administration

Brooklyn College of The City University of New York

Associate of Science - Business Administration

LaGuardia Community College of The City University of New York

High School Diploma -

Cambria Heights Academy
Sazia Amin