Summary
Overview
Work History
Education
Certification
Skills
Shawn Bunce

Shawn Bunce

Information Technology Professional
IL

Summary

Highly motivated IT professional focused on enhancing system performance and ensuring robust security. With certifications in AWS Cloud and Google Cybersecurity, applies analytical skills to troubleshoot issues, configure systems, and streamline operations. An educational foundation in Information Systems and Cyber Security, coupled with hands-on experience as a consultant, enables the ability to craft solutions that bolster organizational effectiveness. Ongoing commitment to minimizing downtime and simplifying complex processes underscores the dedication to operational excellence and user support.

Overview

8
8
years of professional experience
4
4
Certificates

Work History

Systems Analyst

Dohrn Transfer Company
01.2024 - 5 2024
  • Responsible for managing on-premise and SD-WAN environment (23 geographical locations) consisting of hyper-converged physical infrastructure and over 100 virtualized servers.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Conducted regular system audits to ensure compliance with security protocols and best practices.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.

IT Solutions Specialist

Shared IT
05.2022 - 08.2023
  • Provided high-level support and management of IT needs for multiple (5+) small-to-medium sized organizations.
  • Communicated complex technical concepts effectively to non-technical stakeholders, fostering understanding and buy-in at all levels.
  • Researched and identified solutions to technical problems.
  • Streamlined client onboarding for faster solution implementation, reducing downtime and increasing productivity.
  • Patched software and installed new versions to eliminate security problems and protect data.

Firefighter/Paramedic

City of Moline
02.2016 - 03.2022
  • Responded to more than 7,000 fire/EMS related calls annually in high-volume EMS system while providing exemplary service and care.
  • Participated in ongoing professional development opportunities to stay current on best practices in pre-hospital emergency medicine.
  • Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.

Education

Bachelor of Science (In Progress) - Information Systems And Cybersecurity

Columbia Southern University, Orange Beach, AL
05.2001 -

Paramedic Certification - Emergency Medical Services

Mercy College of Health Sciences, Des Moines, IA
05.2001 -

Certification

AWS Certified Cloud Practitioner

Skills

Cybersecurity

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Shawn BunceInformation Technology Professional