Scarlet Lizahola
Summary
Passionate Certified Medical Assistant with 8 years of multi-specialty experience in both front and back office roles. Bringing forth excellent customer service skills and an understanding of the medical industry and patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Data and Sample Assistant
UC San Diego Health
Imperial, CA
06.2024 - Current
- Assist in clinical tasks, as assigned, at this Asylum Shelter Clinic with great customer service and quality patient care
- Screen clients for COVID-19 symptoms and other medical concerns requiring a consult
- Obtain vital signs and interpret for spanish-speaking clients
- Input data into Excel
- Complete inventory on designated days
- Restock clinic and screening medicine cabinets
- Work closely with NGO to ensure an efficient client intake process
- Document communications in a timely manner on Teams
Telehealth Technician
Innercare
Brawley, CA
04.2023 - 06.2024
- Facilitate Tele-Psychiatry visits for patients referred by behavioral health
- Participates in Telemedicine Conference Calls and assists with physician orders, lab orders and other forms that may need to be processed
- Serves as liaison between the patient and responds to any questions regarding telemedicine appointments and provides clarification when necessary
- Provides back up to support staff and assist with answering phones, entering Request for Services, Rx Inquiries, confirming appointments, etc
- Interprets for Spanish-speaking only patients via telephone, video conference or in-person visits
- Perform Retinal Exams
Medical Assistant- Asylum Shelter
OptumServe
Holtville, CA
11.2021 - 02.2023
- Thoroughly interviewed patients for medical histories and screened for COVID-19 symptoms at this border site
- Obtained vital signs for immigrant families of all ages including newborn and geriatric patients
- Followed physician's order and treated any ill-feeling patients with appropriate medications, or notified emergency services for immediate medical intervention needed
- Scribed notes in real-time while interpreting for Spanish-speaking patients
- Assisted with Monoclonal antibody (mAb) therapy for COVID-19 positive or exposed patients
Medical Assistant/ Phlebotomist
Cabrillo Center for Rheumatic Disease
El Centro, CA
04.2021 - 11.2021
- Roomed patients while maintaining a steady workflow
- Performed venipuncture for in-house specialty test collection
- Educated patients on biologic medications as prescribed by the physician
- Assisted with ultrasounds and joint injections
- Performed nurse visits and properly relayed information to provider and patients
- Administered IM or SubQ injections as ordered by the physician
- Stocked exam rooms, ordered medications/supplies, scheduled follow-up and procedure appointments
- Verified insurance and collected patient payments
- Oversaw Telehealth appointments and any orders given by physician
- Referred patients to other specialists
MOHS Tech/Scribe/MA
Integrated Dermatology
Yuma, AZ
10.2019 - 04.2021
- Assisted with out-patient surgery and procedures while following sterile protocol
- Relayed pathology results and coordinated treatment with patients
- Fulfilled prior authorization and refill requests
- Sterilized instruments and prepared lidocaine syringes
- Chaperoned full-body skin exams while accurately scribing in EMR
- Educated patients on proper medication use as instructed by the physician
Medical Assistant
Yuma Nephrology
Yuma, AZ
05.2018 - 10.2019
- Escorted patients to exam rooms, gathered vital signs and verified all current medications
- Assisted the physician by maintaining a steady work flow in a fast-paced work environment
- Answered all patient walk-in questions dealing with medications or matters directed towards the physician
- Maintained steady communication between kidney transplant surgery centers and possible transplant recipients to ensure timely care
Medical Assistant/ Scribe
Advanced Dermatology
Lexington, KY
07.2017 - 05.2018
- Assisted physician in performance of dermatological procedures, in-office surgeries and examinations
- Advised patients of medication instructions and follow-up care needs as designated by the provider
- Assisted in cleaning, sterilizing, preparing and arranging exam rooms in an orderly manner with necessary supplies
- Documented patient encounters in real-time into EMA EMR
Medical Assistant
Mountain Park Health Center
Phoenix, AZ
04.2016 - 07.2017
- Interviewed patients to obtain medical information and measure vital signs
- Performed routine laboratory tests
- Contacted patients with test results and advised of provider recommendations
- Helped interpret visits for spanish speaking patients
- Fulfilled prior authorizations
- Assisted provider with in-office examinations
- Completed referrals to specialists
Shift Supervisor
Starbucks
Phoenix, AZ
08.2014 - 07.2017
- Communicated clearly with employees regarding job duties, expectations, and policies
- Conducted weekly inventory of supplies, equipment, and food items
- Ensured all safety and sanitation regulations were met throughout the shift
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits
- Collaborated with management to plan special events or promotions
- Completed opening and closing duties to facilitate business operations
- Assisted upper management with daily operations to meet standards of service and quality
- Addressed any issues that arose during the shift in a proactive manner
Education
Certified Clinical Medical Assistant -
Phoenix Job Corps Center
Phoenix, AZ04.2016
High School Diploma -
Penn Foster High School
Phoenix, AZ05.2015
Skills
- Fluent in English and Spanish
- Phlebotomy
- Vaccine Administration
- Efficient Patient Rooming
- Conducting EKG Tests
- Measuring Vital Signs
- Reviewing Patient History
- Patient Education
- Scheduling Appointments
- Insurance Verification
- Medical Billing
- EClinicalWorks EHR
- EPIC systems
- Microsoft Office Excel
Certification
- Certified Clinical Medical Assistant (NHA)
- Certified Phlebotomy Technician (NHA)
- Retinopathy Photographer (EyePacs)
- BLS (AHA)
Languages
- English
- Spanish
Timeline
Clinical Data and Sample Assistant
UC San Diego Health
06.2024 - Current
Telehealth Technician
Innercare
04.2023 - 06.2024
Medical Assistant- Asylum Shelter
OptumServe
11.2021 - 02.2023
Medical Assistant/ Phlebotomist
Cabrillo Center for Rheumatic Disease
04.2021 - 11.2021
MOHS Tech/Scribe/MA
Integrated Dermatology
10.2019 - 04.2021
Medical Assistant
Yuma Nephrology
05.2018 - 10.2019
Medical Assistant/ Scribe
Advanced Dermatology
07.2017 - 05.2018
Medical Assistant
Mountain Park Health Center
04.2016 - 07.2017
Shift Supervisor
Starbucks
08.2014 - 07.2017
Certified Clinical Medical Assistant -
Phoenix Job Corps Center
High School Diploma -
Penn Foster High School
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