Summary
Overview
Work History
Education
Skills
Timeline
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Scarlet Reed

New York,NY

Summary

Energetic worker with exceptional experience-enhancing customer service experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and managing a waitlist. Constantly finding new ways to exceed customer's expectations with personalized service.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Whitecaps Pizza
Kings Beach, CA
04.2021 - 01.2024
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed waitlists and special requests for large parties.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Barista

Starbucks
Incline Village, NV
12.2021 - 01.2023
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

Bachelor of Arts - International Relations

New York University
New York, NY
05-2027

High School Diploma -

Southbank International
London
05-2023

Skills

  • Restaurant Policies And Procedures
  • Table Management
  • Menu And Service Offerings
  • Customer Complaint Resolution
  • Cashiering

Timeline

Barista

Starbucks
12.2021 - 01.2023

Restaurant Hostess

Whitecaps Pizza
04.2021 - 01.2024

Bachelor of Arts - International Relations

New York University

High School Diploma -

Southbank International

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Scarlet Reed