Scarlet Skorcz
Rock Springs
Summary
Extensive experience in accounts payable processing with a strong focus on accuracy and efficiency. Proven ability to reconcile month-end and year-end financial reports, ensuring compliance and financial integrity. Skilled in data entry and customer service, contributing to streamlined operations and enhanced client satisfaction.
Overview
41
41
years of professional experience
Work History
CSR/Dispatcher
Aspen Mountain Plumbing
Rock Springs
04.2025 - Current
- Answered phones to manage incoming inquiries, enhancing customer service experience.
- Optimized client engagement through effective appointment scheduling.
- Performed daily tasks accurately and efficiently.
- Delegated assignments to plumbers based on project requirements, improving workflow efficiency.
- Enter credit card information
- Created purchase orders for plumbers, ensuring timely procurement of necessary materials.
Cashier/Floor Staff Member
Ross Dress for Less
Rock Springs
10.2024 - Current
- Processed customer transactions at point of sale, ensuring accuracy and timely service.
- Assisted customers with product inquiries and returns, enhancing overall customer satisfaction.
- Handled cash, credit, and gift card transactions accurately.
- Stocked shelves with merchandise to maintain product availability and presentation.
CSR/Dispatcher
Aspen Mountain Plumbing
Rock Springs
07.2019 - 03.2024
- Answered phones to resolve customer inquiries quickly and efficiently.
- Booked appointments efficiently, optimizing scheduling for service delivery.
- Assigned plumbers based on skill levels to enhance service quality.
- Entered credit card information accurately to facilitate transactions.
- Ensured exceptional customer service, prioritizing customer satisfaction.
- Maintained detailed records of customer interactions and transactions to support future service delivery.
Accounts Payable Clerk
Western Wyoming Community College
Rock Springs
06.1985 - 06.2019
- Processed invoices and payments in accordance with company policies and procedures.
- Verified coding accuracy on invoices to ensure correct payment processing.
- Prepared checks for payment of vendor invoices on a timely basis.
- Collaborated with vendors to resolve discrepancies, facilitating timely payment processing.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Assisted in preparing accounts payable reports for audits, enhancing transparency and compliance.
- Assisted with month-end closing tasks to ensure accurate financial reporting.
- Supported internal and external audits.
- Monitored compliance with college policies related to financial disbursements.
- Worked closely with department personnel to produce accurate and timely bills.
- Supervised the retention and destruction of all financial records
Education
Associate of Arts - Accounting And Business Management
Western Wyoming Community College
Rock Springs, WY05.1984
Skills
- Service dispatching
- Customer relationship management
- Appointment scheduling
- Sales transactions
- Credit card processing
- Transaction accuracy
- Cash handling
- Account reconciliation
- Check processing
- Credit card reconciliation
- Data entry
- Year-end reporting
- Month-end closing
- Credit card reconciliation
Timeline
CSR/Dispatcher
Aspen Mountain Plumbing
04.2025 - Current
Cashier/Floor Staff Member
Ross Dress for Less
10.2024 - Current
CSR/Dispatcher
Aspen Mountain Plumbing
07.2019 - 03.2024
Accounts Payable Clerk
Western Wyoming Community College
06.1985 - 06.2019
Associate of Arts - Accounting And Business Management
Western Wyoming Community College