Scarlett Castleberry
Bryant,AR
Summary
Goal-oriented communications professional with over seven years of customer service experience and a diverse liberal arts education. Expertise includes professional writing, reporting, social media management, organization, and leadership, supported by a proven track record in education, media, and community engagement. Demonstrated ability to conduct in-depth research and uncover newsworthy stories while producing compelling and accurate reports through strong writing and editing skills. Recognized for effective communication and collaboration with team members to consistently meet tight deadlines.
Overview
8
8
years of professional experience
Work History
Reporter
Arkansas Democrat-Gazette
05.2023 - Current
- Investigated and reported on local news daily, accurately, and in a timely manner for the community.
Substitute Teacher
Kelly Education
08.2024 - 09.2025
- Presented or prepared lessons as scheduled by teachers for middle school and high school students.
- Maintained a healthy and positive learning environment.
Agent
Liberty National of Globe Life
12.2023 - 05.2024
- Sought out and applied individuals from businesses all over the state for life insurance and/or supplemental health insurance.
Content Producer
MHP/Team SI
10.2022 - 03.2023
- Quickly learned the fundamentals of various fields to communicate ideas effectively through blogs, social media, and presentations.
Receptionist
Everett Buick GMC
08.2017 - 10.2022
- Directed all customer needs in person and on a multi-line system.
- Held meetings with management to discuss questions or concerns.
Behavioral Health Associate
Conway Behavioral Health
07.2021 - 01.2022
- Led and conducted daily activities and conditions of patients to evaluate progress towards treatment.
Education
Master of Arts - Literature
Liberty University
Lynchburg, VA08-2025
Bachelor of Arts - Communications; Psychology
Ouachita Baptist University
Arkadelphia, AR05-2021
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The Baptist Preparatory School
Little Rock, AR01.2017
Skills
- Professional Writing
- Academic Writing
- Social Media / Content Creation
- Microsoft 365
- Google Workspace
- Lesson Planning / Preparation
- Organization / Efficiency
- Customer Service
- Problem Solving
- Detail-Orientation
- Leadership and Planning
Timeline
Substitute Teacher
Kelly Education
08.2024 - 09.2025
Agent
Liberty National of Globe Life
12.2023 - 05.2024
Reporter
Arkansas Democrat-Gazette
05.2023 - Current
Content Producer
MHP/Team SI
10.2022 - 03.2023
Behavioral Health Associate
Conway Behavioral Health
07.2021 - 01.2022
Receptionist
Everett Buick GMC
08.2017 - 10.2022
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The Baptist Preparatory School
Master of Arts - Literature
Liberty University
Bachelor of Arts - Communications; Psychology
Ouachita Baptist University