Scarlett Hannah
Queen Creek,AZ
Summary
Proactive Ramp Agent Supervisor with extensive experience in ramp operations and team coordination. Improved operations through efficient scheduling and addressing issues promptly, ensuring FAA compliance. Skills in ground operations, safety management, baggage handling, and equipment inspection, bringing strong operational efficiency and problem-solving abilities.
Diligent Ramp Supervisor with solid background in supervising ramp operations. Managed ground handling processes and ensured safe and efficient aircraft turnaround. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Ramp Agent Supervisor
Kyle Newhard
Phoenix, AZ
05.2023 - Current
- Improved ramp operations by implementing efficient scheduling and team coordination.
- Collaborated with airline representatives to address any issues or concerns related to ramp operations in a timely manner.
- Provided feedback on performance metrics regularly which helped identify potential bottlenecks and areas requiring improvement.
- Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
Server
Jason Ellis
Queen Creek, AZ
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Jeff Errano S
Queen Creek, AZ
06.2020 - 09.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Queen Creek High School
Queen Creek, AZ05-2022
Skills
- Ramp service
- Operational Efficiency
- Ground Operations
- Safety Management
- Baggage handling
- Flight Scheduling
- Loading and unloading
- Marshaling aircraft
Timeline
Ramp Agent Supervisor
Kyle Newhard
05.2023 - Current
Server
Jason Ellis
09.2022 - Current
Restaurant Hostess
Jeff Errano S
06.2020 - 09.2022
High School Diploma -
Queen Creek High School