Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Scarlett Jennings

Sacramento,CA

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

3
3
years of professional experience

Work History

Training and Operations Manager

Crumbl LLC
, CA
02.2024 - Current
  • Developed comprehensive system for training, operations, and financial management across multiple locations.
  • Manage a team of 280+ people.
  • Presented performance and productivity reports to supervisors.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.

RECOVERY TRAINER

Crumbl HQ
09.2022 - 02.2024
  • Aided in improving profit margins and business operations within franchises in the United States and Canada.
  • On this team, I act as an extension of the training team; by supporting and guiding low-performing stores into developing healthy habits, brand ambassadorship, and operational excellence that align with brand standards.
  • Solidified the partnership between Franchise Partners and Headquarters.
  • 100% travel.

CORPORATE FIELD TRAINER

Crumbl HQ
02.2022 - 09.2022
  • Conduct standardized training for Franchisees and leadership on store opening operations.
  • Act as an extension of HQ to represent the brand throughout the United States and Canada.
  • Support Franchisees in decision-making and developing skills to execute crucial conversations appropriately.
  • Assessed the effectiveness of existing programs through post-training evaluations conducted with participants.
  • 100% positive feedback on Franchisee survey.

Education

Bachelor of Science - Economics

Folsom Lake College
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12-2026

High School Diploma -

STATION CAMP HIGH SCHOOL
Gallatin
12.2018

Skills

  • Presentation Materials
  • Develop Training Programs
  • Brand Ambassador
  • Adaptability

Accomplishments

  • Keynote Speaker at the 2023 Crumbl Managers Conference.
  • Developed Crumbl store takeover program.
  • Pioneered Crumbl mentorship program.
  • Increased sales in my current role by 47%.

Timeline

Training and Operations Manager

Crumbl LLC
02.2024 - Current

RECOVERY TRAINER

Crumbl HQ
09.2022 - 02.2024

CORPORATE FIELD TRAINER

Crumbl HQ
02.2022 - 09.2022

Bachelor of Science - Economics

Folsom Lake College

High School Diploma -

STATION CAMP HIGH SCHOOL

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