Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Glen Hoover

Sandy,UT

Summary

Talented Training Supervisor effective at getting new employees up to speed quickly and with a full understanding of company policies, procedures and standards. Excellent communication and planning abilities with a forward-thinking approach. Bringing 5 years of related experience. Confident training leader with demonstrated planning, organizational and leadership abilities focused on new supervisor leadership and team management. Highly effective at educating people at all different skill levels.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hub Operations Training Supervisor

United Parcel Service, UPS
Salt Lake City, UT
11.2013 - Current
  • Assessed new employee skills and strengths to provide customized training.
  • Updated employees with latest policies, procedures and compliance standards.
  • Collaborated with company leaders and department managers to determine training needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Supervised and led 50+ Account Managers
  • Trained 50+ new supervisors

Business Development Manager

ANVS/AXTON
North Salt Lake, UT
12.2012 - 05.2014
  • Increased sales by 22%
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Consulted with product development teams to enhance products based on customer interest data
  • Generated new business with marketing initiatives and strategic plans.

Education

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ

Skills

  • Course Optimization
  • Budget Administration
  • Testing Procedures
  • Presentation Materials
  • Training Method Development
  • Workplace Safety
  • Team Demonstrations
  • Role Playing
  • Workshops and Conferences

Certification

  • Hub Supervisor Training School - Certified UPS Full Time Supervisor

Timeline

Hub Operations Training Supervisor

United Parcel Service, UPS
11.2013 - Current

Business Development Manager

ANVS/AXTON
12.2012 - 05.2014

Bachelor of Science - Business Management

University of Phoenix

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Glen Hoover