Melody Osorio Reinoso
Perth Amboy,NJ
Summary
Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.
Overview
1
1
year of professional experience
Work History
Chiropractor Assistant
Quickmed Chiro
05.2023 - 07.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Retail Sales Associate
Foot Locker
12.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Education
Lincoln Technical Institute - Edison
Iselin, NJ11.2022
GED -
Perth Amboy High School
Perth Amboy, NJ06.2018
Skills
- Patient Interviews
- Reading Comprehension
- Coordinating Charts
- Acute and Chronic Pain
- Exam Room Preparation
- Active Listening
- Efficiency Improvement
- Medical Information Collection
- Treatment Room Preparation
- Customer Satisfaction
- Patient Relations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Chiropractor Assistant
Quickmed Chiro
05.2023 - 07.2023
Retail Sales Associate
Foot Locker
12.2022 - 05.2023
Lincoln Technical Institute - Edison
GED -
Perth Amboy High School