Zeyzhan Makhmudova
Certified Clinical Medical Assistant
Tipp City
Summary
I am a compassionate Certified Clinical Medical Assistant (CCMA) with strong clinical and administrative skills, dedicated to providing patient-centered care with empathy and respect. Fluent in English, Turkish, and Russian, I excel at building trust and supporting diverse patient populations. Known for reliability, clear communication, and a genuine passion for healthcare, I am eager to contribute to a team that values both quality and compassion in care.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Office Manager
QuickMed Urgent Care
04.2025 - Current
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipments.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Trained and onboarded new office staff members.
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
- Ensure high standards of patient care and customer service at all times.
- Address patient concerns or complaints promptly and professionally.
- Implement policies to improve patient satisfaction and reduce wait times.
- Comforting and reassuring patients during procedures and exams in Women's Care.
- Appointment Scheduling & follow-ups for routine checkups (Primary Care/Women's Care.)
Certified Clinical Medical Assistant
QuickMed Urgent Care
07.2023 - Current
- Performing various tasks such as reception duties including insurance inquiries, cash payments, appointment scheduling, record keeping, written/verbal communication in multiple languages, greeting and supporting patients.
- Vital signs.
- Patient intake & history collection
- Phlebotomy & specimen collection (blood draws, urine samples, swabs)
- EKG testing & basic diagnostics
- Administering injections & vaccinations
- Assisting with minor procedures (wound care, ear irrigation, etc.)
- Sterilization & infection control practices
- Medication administration under provider direction.
- Electronic Medical Records (EMR)
- Patient scheduling & appointment coordination
- Insurance verification & prior authorizations.
- Charting & accurate documentation
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Assisting with Gynecological Exams (Pap Smears, Pelvic & Breast Exams)
- Set up medical laboratory equipment.
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
- Scheduled appointments for patients.
Medical Assistant
Wellnow Urgent Care
10.2021 - 04.2023
- Travel to multiple sites across Ohio, performing various tasks such as reception duties including insurance inquiries, cash payments, appointment scheduling, record keeping, written/verbal communication in multiple languages, greeting and supporting patients.
- Medical Assisting duties include blood draws, DOT Physicals, Drug Screens, Snellen Chart Exams, Ishihara Color Exams, Glucometer tests, and injections.
Medical Assistant
Doctor's Urgent Care
09.2020 - 01.2021
- Performing various tasks such as reception duties including insurance inquiries, cash payments, appointment scheduling, record keeping, written/verbal communication in multiple languages, greeting and supporting patients.
- Medical Assisting duties include blood draws, DOT Physicals, Drug Screens, Snellen Chart Exams, Ishihara Color Exams, Glucometer tests, and injections.
Education
Phlebotomist Certification -
Miami Valley Career Technology Center
OH06.2019
Associates Degree - Medical Assisting
Brightwood Career Institute
PA06.2014
High School Diploma -
McCaskey East High School
PA05.2012
Skills
- EHR/Charting
- Injections
- DOT Physicals
- Phlebotomy
- Respirator Fit Tests
- Snellen Chart Exams
- Reception Experience
- Autoclave experience
- Primary Care
- Medical Office Trainer
- EKG
- Drug Screens
- BAT Screens
- Lift Tests
- Glucometer Tests
- Ishihara Color Exams
- Insurance Inquiries
- Multilingual
- Women's Care
- Bilingual Translator
Certification
Phlebotomy certification
Timeline
CCMA - Certified Clinical Medical Assistant
01-2026
First Aid/CPR Certified
10-2025
Basic Life Support - BLS
10-2025
Office Manager
QuickMed Urgent Care
04.2025 - Current
Certified Clinical Medical Assistant
QuickMed Urgent Care
07.2023 - Current
Medical Assistant
Wellnow Urgent Care
10.2021 - 04.2023
Medical Assistant
Doctor's Urgent Care
09.2020 - 01.2021
Associates Degree - Medical Assisting
Brightwood Career Institute
Phlebotomist Certification -
Miami Valley Career Technology Center
High School Diploma -
McCaskey East High School