Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Town Of West New York - Fire Prevention
West New York, NJ
05.2022 - Current
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Conserved professional relationships with vendors, negotiating terms and contracts, and resolving invoice disputes.
Managed the general email inbox that received over 300 emails weekly in order to address clientele concerns while providing appropriate solutions in a timely manner.
Office Data Entry Clerk
Town Of West New York - Building Department
West New York, NJ
09.2020 - 05.2022
Improved data accuracy by thoroughly reviewing and verifying entered information, identifying errors and making necessary corrections.
Enhanced office efficiency by maintaining electronic files and organizing over 1500 documents for easy retrieval.
Streamlined data entry processes with the use of specialized software, such as Microsoft and Word.
Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall office productivity.
Retail Sale Associate
Latinos Supermarket
West New York, NJ
03.2020 - 08.2020
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Maintained a clean and organized store environment, ensuring an efficient store layout enhancing the overall shopping experience for customers.
Proactively memorized over 55 company products and services.
Processed transactions including cash, credit, returns, and refunds efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Memorial High School
West New York
06.2020
Skills
Proficient in foreign languages (English, Spanish)
Effective cross functional communicator
Software expertise (Microsoft Office, Excel, Word, PowerPoint, Chrome)
Customs and Border Protection Officer/Special Response Team Operator at U.S. Customs and Border Protection (CBP)Customs and Border Protection Officer/Special Response Team Operator at U.S. Customs and Border Protection (CBP)