Summary
Overview
Work History
Education
Skills
Timeline
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Scarlett Novas

West New York,NJ

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Town Of West New York - Fire Prevention
05.2022 - Current
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Conserved professional relationships with vendors, negotiating terms and contracts, and resolving invoice disputes.
  • Managed the general email inbox that received over 300 emails weekly in order to address clientele concerns while providing appropriate solutions in a timely manner.

Office Data Entry Clerk

Town Of West New York - Building Department
09.2020 - 05.2022
  • Improved data accuracy by thoroughly reviewing and verifying entered information, identifying errors and making necessary corrections.
  • Enhanced office efficiency by maintaining electronic files and organizing over 1500 documents for easy retrieval.
  • Streamlined data entry processes with the use of specialized software, such as Microsoft and Word.
  • Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall office productivity.

Retail Sale Associate

Latinos Supermarket
03.2020 - 08.2020
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, ensuring an efficient store layout enhancing the overall shopping experience for customers.
  • Proactively memorized over 55 company products and services.
  • Processed transactions including cash, credit, returns, and refunds efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

High School Diploma -

Memorial High School
West New York
06.2020

Skills

  • Proficient in foreign languages (English, Spanish)
  • Effective cross functional communicator
  • Software expertise (Microsoft Office, Excel, Word, PowerPoint, Chrome)
  • Time management
  • Customer Service-Oriented
  • Dedicated Work Ethic

Timeline

Administrative Assistant

Town Of West New York - Fire Prevention
05.2022 - Current

Office Data Entry Clerk

Town Of West New York - Building Department
09.2020 - 05.2022

Retail Sale Associate

Latinos Supermarket
03.2020 - 08.2020

High School Diploma -

Memorial High School
Scarlett Novas