I am a customer-focused individual with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.
Overview
2
2
years of professional experience
Work History
Warehouse Operator
GE Healthcare
Aurora, OH
06.2023 - 02.2024
Performed cycle counts of warehouse stock on a regular basis.
Received, sorted and stored incoming inventory items according to established guidelines.
Maintained accurate records of all goods received, shipped or transferred between warehouses.
Assisted with physical inventories as required.
Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
Ensured safety policies were followed at all times while working in the warehouse environment.
Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
Tracked inventory levels, restocked shelves as needed and reported discrepancies to management team members.
Retail Store Associate
JCPenney
Niles, OH
07.2022 - 12.2022
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Maintained current store, product and promotional knowledge to drive consistent sales.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.