Schana McNabb
Daphne,AL
Summary
Outgoing Realtor with 15 years of sales experience. Fantastic salesman with a proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction.
Overview
10
10
years of professional experience
Work History
Realtor
Exit Realty Lyon
05.2022 - Current
- Educated clients on changing or updating properties, buying and selling techniques, and processes to maintain curb appeal.
- Advised and informed prospective clients on current market activities and conditions.
- Compare recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Developed and maintained client relationships through networking, postcards, and cold calling.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained a list of available properties suited to different needs and budgets for both commercial and industrial use.
- 2023 Top Producer, Top Closing Agent, Top 100 in South Eastern Region
Orthodontic Treatment Coordinator
University PT Orthodontics
08.2021 - 01.2022
- Provide patients with proposed treatment plans and cost estimates.
- Provide patients with a thorough explanation of orthodontic procedures.
- Address any billing and insurance issues in a timely manner.
- Coordinated external marketing activities in the community.
- Meet monthly sales goals
- Shows and generates all payment options which could include insurance.
- Answers any questions from patient concerning treatment, scheduling, and finances.
- Serves as direct liaison between patient's dentist and orthodontist.
- Generates letters for patients to dentists and referring doctors.
- Assists doctor in closing the deal between the office and the patient.
- Maintains communication until patient starts treatment.
- Schedules all necessary start appointments.
Office Manager
Allstate Insurance Co
07.2018 - 08.2021
- Organize and schedule meetings and appointments.
- Managed all new and current customers, and services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored.
- Developing standards and promoting activities that enhance operational procedures.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Treatment Coordinator
Smile Doctors Orthodontics
01.2017 - 07.2017
- Provide patients with proposed treatment plans and cost estimates.
- Provide patients with a thorough explanation of orthodontic procedures.
- Address any billing and insurance issues in a timely manner.
- Coordinated external marketing activities in the community.
- Works directly with doctors to offer the best treatment options to patients.
- Shows and generates all payment options which could include insurance.
- Answers any questions from the patient concerning treatment, scheduling, and finances.
- Serves as the direct liaison between patient’s dentist and the orthodontist.
- Generates letters for patients to dentists and referring doctors.
- Assists the doctor in closing the deal between the office and patient.
- Maintains communication until patient starts treatment.
- Reviews HIPAA and Consent to Treat information with patient.
- Schedules all necessary start appointments.
- Submits pre-authorizations and claims to Medicaid department
Office Manager
Clayton Homes
11.2014 - 02.2016
- Works under limited supervision
- Upholds office standards.
- Oversees scheduling, payroll, allowance reports, Profit & Loss report, and liaison for Human Resources.
- Utilize various marketing methods including, but not limited to web marketing, road signage, print, and social media.
- Maintain all closing documents, files, records, and reports. Schedule and maintain all company service, home deliveries, and outside contracted services.
- Shipping and receiving of all parts and materials for homes onsite, and in field.
- Bill back and chart all factory warranties
Education
BACHELOR OF ARTS -
West Liberty University
West Liberty, WV2008
Skills
- Policy and procedure modification
- Documentation and control
- Clear oral/written communication
- Clerical support
- Relationship building
- Excellent multi-tasking ability
- Account Reconciliation
- Credit and collections
- Staff Management
- Organizational skills
- Performance improvement
- Scheduling
Timeline
Realtor
Exit Realty Lyon
05.2022 - Current
Orthodontic Treatment Coordinator
University PT Orthodontics
08.2021 - 01.2022
Office Manager
Allstate Insurance Co
07.2018 - 08.2021
Treatment Coordinator
Smile Doctors Orthodontics
01.2017 - 07.2017
Office Manager
Clayton Homes
11.2014 - 02.2016
BACHELOR OF ARTS -
West Liberty University
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