Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SCHANTECQUA BELL

Waco,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

SPECIAL EDUCATION PARAEDUCATOR

Waco Independent School District
12.2012 - 02.2024
  • Provide one-on-one support and instruction to students with special needs in the classroom setting, utilizing individualized education plans.
  • Maintained accurate records of student progress, enabling timely modifications to instructional strategies as needed.
  • Played essential role in delivering individualized services and supporting instruction.
  • Implemented behavior management strategies effectively, reducing disruptions and creating a focused learning atmosphere.
  • Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

Provider Customer Service Representative

Blue Cross Blue Shield Of Texas
04.2007 - 03.2009
  • Ensured compliance with HIPAA regulations while handling confidential patient information.
  • Managed high call volume, providing prompt assistance to customers seeking help with their healthcare services.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Navigated multiple computer systems and applications to locate patient benefit information

Education

BACHELOR OF SCIENCE (B.S.) IN INTERDISCIPLINARY STUDIES - Education

Grand Canyon University
Phoenix, AZ

ASSOCIATE IN ARTS (A.A.) IN EARLY CHILDHOOD EDUCATION (AECE) -

McLennan Community College
Waco, TX

Skills

  • Communication Strategies
  • Time Management
  • Data Collection
  • Conflict Resolution
  • Call Center Experience
  • Telephone Etiquette
  • Active Listening
  • Attention to Detail
  • Crisis Intervention

Certification

Special Education Paraprofessional III Certification, Waco Independent School District, 2013

Timeline

SPECIAL EDUCATION PARAEDUCATOR

Waco Independent School District
12.2012 - 02.2024

Provider Customer Service Representative

Blue Cross Blue Shield Of Texas
04.2007 - 03.2009

BACHELOR OF SCIENCE (B.S.) IN INTERDISCIPLINARY STUDIES - Education

Grand Canyon University

ASSOCIATE IN ARTS (A.A.) IN EARLY CHILDHOOD EDUCATION (AECE) -

McLennan Community College

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SCHANTECQUA BELL