Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Schardae Crawther

Indianapolis,IN

Summary

Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

I am seeking opportunities to expand my skills while facilitating company growth. I'm currently looking to take on a challenging role with an expanding and forward-thinking organization. I am pursuing a challenging position at a growing organization. I'm looking to apply knowledge and expertise to contribute to business sustainability and growth. I am a organized and motivated Supervisor, that's eager to apply time management and organizational skills in various environments.

I'm effective in independently planning and proficient in time management with disciplined execution strategy. I can demonstrated strong organizational skills and communication abilities. I'm very attentive and dedicated to my work task. I am highly organized, proactive, and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Supervisor/Manager of Operations

Capstone Logistics LLC.
Whitestown, IN
08.2023 - Current
  • Snacks Autostore.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Addressed customer concerns with suitable solutions.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Built a strong operational teams to meet process and production demands.
  • Maintained accurate records for tracking progress and performance of team members.
  • Developed and implemented policies and procedures for efficient workflow.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Collaborated with senior leadership on strategic initiatives related to operations.
  • Developed and enforced safety protocols, significantly reducing workplace accidents.
  • Addressed customer concerns with suitable solutions.
  • Managed scheduling, training and inventory control.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Enforced federal, state, local and company rules for safety and operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Managed performance reviews, disciplinary actions and salary negotiations.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Monitored robot performance for any malfunctions or errors, and troubleshot accordingly.
  • Repaired faulty mechanical parts such as motors, actuators, grippers.
  • Ensured that robots were operating safely by following established safety protocols.
  • Identified potential sources of failure within automated systems and took corrective action where required.
  • Maintained detailed records of all robot maintenance activities performed.
  • Assessed, maintained and serviced physical equipment to verify compliance with in-place performance specifications.

Lead Role- Warehouse Associate

Target Distribution
Indianapolis, IN
02.2015 - 03.2024

- I have 8+ years total in leadership experience in the following departments:

Inbound/ Warehousing/ MBP & Packing.

  • I've trained and lead each departments. Implementing new leadership tactics to help transform business structure.
  • MBP Lead- Where I worked closely with the Operational Managers. Taking on the responsibilities of keeping track of labels and the "Packers" physical freight on the floor.
  • Demonstrate and communicate safety procedures in action by showing and communicating proper work place behaviors while working in warehouse.
  • Managed shifting priorities as needed and constantly communicate any changes effective to the business.
  • Completed peer work audits to validate theories and locate errors.
  • Communicated rules and expectations to the work associates and performed necessary corrective actions.
  • Performed research in the database and analyzed content of records to make disclosure determinations.
  • Assessed employees through on-site observation to determine strengths and weaknesses in work performance, methods and team functions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Use Microsoft office to produce high-quality spreadsheets, documents and presentations for customer-facing and internal needs.
  • Used Excel PivotTables to count, total or average data stored in one large spreadsheet.
  • Analyzed workflows and established priorities for daily operations.
  • Formatted documents with Microsoft products to follow specific corporate style guides.
  • Executed and communications strategies by using deliverables to drive employee engagement.
  • Collaborated with management team to implement new work procedures or policies.
  • Documented production levels and materials used to keep management informed.

Packer/Picker/ Loader

Life Science Logistics
Brownsburg, Indiana
10.2016 - 01.2019
  • Worked part-time as a floater. Where I assist in different departments to operations run smoothly. Plus. I also trained new hire associates.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Kept operations area neat and orderly to minimize obstacles.

Team Lead

Adecco Temp. Staffing -Target
Indianapolis, IN
08.2014 - 02.2015
  • Hired as a packer through a temp. agency and immediately was recognized and offered a leadership position.
  • Fulfilling my duties and responsibly leading/managing 25+ employees from the temp agency. I manage to get recognized for my hard & work ethic's. Target offered me a full time position.
  • Trained new employees regarding warehouse procedures and standards.
  • Accomplished production goals by working with speed and accuracy.
  • Adhered to product safety and hygiene guidelines for health and regulatory compliance.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Coordinated with communications to the team.

Quality Control

Peoplelink Staffing
Indianapolis, IN
08.2013 - 08.2014
  • Evaluated component materials against paperwork.
  • Audited internal processes and procedures for quality and compliance purposes.
  • Performed detailed inspections and standardized tests on product samples to assess compliance with tolerances.
  • Maintained quality management structure by conducting continuous reviews.
  • Produced quality reports for completed inventory projects.

Education

High School Diploma -

Lawrence North High
05.2007

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • OSHA Standards
  • Planning & Organizing
  • Leadership
  • Training & Development
  • Data Management
  • Critical Thinking
  • Problem Resolution
  • Reliable & Trustworthy
  • Customer Service
  • Supervision & Leadership
  • Good Work Ethic
  • Team Building
  • Organizational Skills
  • Conflict Resolution
  • Microsoft Office
  • Excel
  • Computer Skills
  • Relationship Building
  • Verbal and Written Communication
  • Performance Monitoring
  • Negotiation and Conflict Resolution
  • Customer Relationship Management
  • Time Management
  • Decision Making
  • Business Analysis and Reporting
  • Strategic Planning
  • Calm Under Pressure
  • Professional and Courteous
  • Training Delivery
  • Rule Enforcement
  • Resource Allocation
  • Performance Tracking and Evaluation
  • Employee Development
  • Goal Setting
  • Performance Evaluations
  • Technical Proficiency
  • Documentation and reporting
  • Operations management
  • Deadline management
  • Schedule management
  • Staff recruitment
  • Employee training
  • Emergency response
  • Regulatory compliance
  • Inventory management
  • Data analysis
  • Quality assurance
  • Policy implementation
  • Decision-making
  • Workflow optimization
  • Goal setting
  • Task delegation
  • Process improvement
  • Public speaking
  • Strategic planning
  • Analytical thinking
  • Risk management
  • Problem-solving
  • Performance monitoring
  • Change management
  • Business process optimization
  • Space allocation
  • Safety procedures
  • Organizational development
  • Payroll processing
  • Job descriptions
  • Labor law compliance
  • System Tests
  • Equipment maintenance
  • Maintenance and repairs
  • Attendance tracking
  • Policy enforcement
  • Escalation handling
  • Information tracking
  • Technical support
  • Coaching and mentoring
  • Report writing
  • Document management
  • P&L management
  • Attention to detail and accuracy
  • Audit management
  • Employee supervision
  • Staff supervision
  • Robotic maintenance
  • Machine learning
  • Control systems

Custom

REFERENCES: [Available upon request

Timeline

Supervisor/Manager of Operations

Capstone Logistics LLC.
08.2023 - Current

Packer/Picker/ Loader

Life Science Logistics
10.2016 - 01.2019

Lead Role- Warehouse Associate

Target Distribution
02.2015 - 03.2024

Team Lead

Adecco Temp. Staffing -Target
08.2014 - 02.2015

Quality Control

Peoplelink Staffing
08.2013 - 08.2014

High School Diploma -

Lawrence North High

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana
Schardae Crawther