Retail Store Associate I, L1
Prime Now LLc
09.2024 - Current
Hi, I’m
Schednicka Alexandy Saurel
Tamarac,FL
Summary
Dynamic and customer-focused, excelled at Prime Now LLC by leveraging exceptional communication and customer service skills to enhance customer satisfaction. Demonstrated reliability through consistent team collaboration and problem-solving, contributing to a cohesive work environment and achieving a great experience for us costumer .
Work History
Prime Now LLc
Retail Store Associate I, L1
09.2024 - Current
Job overview
- Used POS system to process returns, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Collaborated with team members to achieve store sales targets consistently.
- Wrapped, boxed and weighed bakery department products.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
- Processed returns and exchanges efficiently, maintaining customer satisfaction while adhering to company policies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Collège Adventiste Du Cap-Haïtien
High School Diploma
07.2022
Skills
- Reliability and punctuality
- Cash handling accuracy
- Customer engagement
- Stock replenishment
- Professional appearance
- Store maintenance
- Customer service
- Team collaboration
- Effective communication
- Return processing
- Teamwork
- Friendly and helpful
- Cleaning and sanitizing
- Problem-solving
- Active listening
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Professional Working
Timeline
Collège Adventiste Du Cap-Haïtien
High School Diploma
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