Summary
Overview
Work History
Education
Skills
Timeline
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TIEKA PATIENCE

Hyattsville,MD

Summary

Dynamic retail professional with extensive experience at Amazon FRESH, excelling in customer engagement and cash handling accuracy. Proven ability to enhance shopping experiences and maintain store organization. Recognized for effective collaboration and loss prevention awareness, ensuring a welcoming atmosphere and operational efficiency in fast-paced environments.

Retail professional prepared to contribute to team-oriented environment with extensive experience in customer service and sales. Known for reliability and adaptability, consistently meeting store objectives and resolving customer queries efficiently. Possesses keen eye for detail and proactive approach to team collaboration.

Overview

8
8
years of professional experience

Work History

Retail Store Associate I, L1

Amazon FRESH
03.2025 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring appealing merchandise presentation.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to restock shelves and manage inventory effectively.

Assistant Store Manager

McDonald's
08.2017 - Current
  • Assisted in daily store operations, ensuring adherence to company policies and procedures.
  • Supported inventory management processes, including stock replenishment and organization.
  • Engaged with customers to provide exceptional service and resolve inquiries effectively.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.

Prep Cook

Artis Senior Living
01.2023 - 12.2023
  • Monitored inventory levels, coordinated orders, and minimized waste through effective stock management.
  • Collaborated with team members to streamline workflows, improving kitchen operations during peak hours.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.

Host

Woodmontcountryclub
04.2021 - 12.2021
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Trained new hosts on customer service standards and operational procedures.

Prep Cook

Woodmontcountryclub
04.2021 - 12.2021
  • Prepared ingredients and meals in accordance with established recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
  • Assisted head chef in menu planning and seasonal ingredient sourcing to enhance culinary offerings.
  • Trained new staff on food preparation techniques and kitchen safety protocols to promote efficiency.

Education

Associate of Science - Associate of Science in Management

Colorado Springs
Colorado Springs, CO
06-2026

Associate of Arts - Cultural Studies

Lincoln Technical Institute-Union
Columbia, MD
05-2023

High School Diploma -

NORTHWESTERN HIGH SCOOL
Hyattsville, MD
05-2018

Skills

  • Product knowledge expertise
  • Cash handling accuracy
  • Store maintenance
  • Customer engagement
  • Customer service
  • Organization
  • Cash register operation
  • Loss prevention awareness

Timeline

Retail Store Associate I, L1

Amazon FRESH
03.2025 - Current

Prep Cook

Artis Senior Living
01.2023 - 12.2023

Host

Woodmontcountryclub
04.2021 - 12.2021

Prep Cook

Woodmontcountryclub
04.2021 - 12.2021

Assistant Store Manager

McDonald's
08.2017 - Current

Associate of Science - Associate of Science in Management

Colorado Springs

Associate of Arts - Cultural Studies

Lincoln Technical Institute-Union

High School Diploma -

NORTHWESTERN HIGH SCOOL

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