Summary
Overview
Work History
Education
Skills
Competencies And Technology Skills
References
Timeline
Generic
SCHENUKIA ADAMS

SCHENUKIA ADAMS

Rockwall,Tx

Summary

With a proven track record, I excel in transforming learning and development landscapes through strategic planning and innovative instructional design, leveraging tools like Adobe Captivate and fostering talent development. My leadership ensures impactful change management and project execution, significantly enhancing organizational capabilities and employee engagement.

Overview

14
14
years of professional experience

Work History

Change Manager

Senyah Creations
12.2024 - Current
  • Explore and advocate for innovative, dynamic approaches to change enablement strategy and planning, continuously advancing the client's methods and adaptation to future needs
  • Apply a scalable and structured change management vision and approach to support the people-side of change, including baselining of change readiness
  • Conduct impact assessments to identify potential people-side risks, anticipated points of resistance, and develop specific plans to mitigate or address these concerns
  • Develop actionable and targeted change management plans and tools while considering adoption, reinforcement, and celebration
  • Evaluate effectiveness of change efforts, identify performance gaps, work to develop, and implement interventions when needed, and capture and apply lessons learned to achieve continuous improvement
  • Assess and identify current and future state training needs
  • Evaluate and monitor training programs’ effectiveness to assess ROI and provide recommendations for improvements

Global Learning and Development Program Manager

Epiroc Drilling Solutions
07.2022 - 11.2024
  • Led L&D program strategy from concept to implementation to deliver global impact and outcomes – included managing large-scale, complex, multi-phased, strategic projects
  • Performed continuous gap analysis of current and future-stated needs to improve processes and ensure strategic business sustainability
  • Facilitated seamless flow of cross-functional communication with SMEs, HR, and all levels of leadership partners to drive learning strategy
  • Led training workstream for system implementations, rollouts, and releases, including change management, adoption, and utilization of global technology platforms
  • Analyzed and established KPIs to evaluate impact of learning activities to define ROI and roadmap for continuous improvement
  • Oversaw strategic vendor relationship management, including negotiating vendor contracts, and management of project milestones and deliverables
  • Led the assessment, design and development of curriculum, content, and materials – eLearning, graphic designs, animations, instructor-led, virtual ILT/webinar, and blended learning (Manager Training, Sustainability eLearning, Safety Programs, Cultural Awareness-Bridging Gaps, IT On-boarding Training)

Lead Instructional Designer

Mint Dentistry
09.2021 - 03.2022
  • Implemented effective strategies to evaluate training program effectiveness, and uses of analytics, training metrics and trends to recommend modifications, enhancements, or changes to Mint training programs
  • Developed annual learning journeys and detailed plans of instruction
  • Influenced and facilitated greater understanding and use of Mint’s training programs, tools, and resources to ensure consistency in messaging, models, and tools across the region
  • Collaborated and aligned with C-suite to continuously assess organizational performance and culture, making recommendations for improvement
  • Curated and cultivated engaging, outcome-driven learning experiences by leveraging innovative instructional design methods and frameworks
  • Developed annual L&D roadmaps to deliver on strategic business priorities
  • Led the design and development of curriculum, content, and materials – eLearning, graphic designs, animations, instructor-led, virtual ILT/webinar, and blended learning (i.e., New Hire Orientation, Leadership Training Program, New Manager Training)
  • Implemented agile methodologies to optimize team performance, identify process improvement opportunities, and initiate action plans

Learning Development Program Manager

Samsung (Creative Circle Consulting)
04.2021 - 09.2021
  • Partnered with the DEI Director to drive achievement of DEI goals by integrating strategies into training content and delivery
  • Directed and facilitated Train-the-train (T3) and assisted with program facilitation
  • Led the design, development and curation of DEI curriculum, content, and materials – eLearning, graphic designs, animations, instructor-led, virtual ILT/webinar, and blended learning (The Inclusive Leader, Learning to Trust Your Team)
  • Managed L&D scorecards and reports to quantify the impact of programs as well as reveal diversity insights to highlight impact of DEI programs
  • Collaborated with business leaders to regularly, and proactively, assess evolving needs and actively identify opportunities to determine recommendations for future needs
  • Networked with other leading organizations on D&I standards and methodologies to provide industry-standard best practices to program

Head of Talent Development

Masergy Communications
01.2020 - 02.2021
  • Led Talent Development department start-up from concept to operating entity – Included Design, Development, Facilitation, Budget Mgt, Operational Execution, Data Analytics & Reporting, Strategic Planning, Change Management, Measurement & Evaluation, Vendor Mgt, LMS Administration
  • Managed, coached, and developed a team of high-performing direct and matrixed employees
  • Developed annual Talent Development Roadmap
  • Crafted and implemented strategic vision for talent development to support organizational goals and strategic priorities
  • Served as organizational subject-matter-expert (SME) for all elements of instructional design, adult learning theory and instructional methodologies
  • Influenced executive leadership, business unit and department leaders, HR partners and other partners within change management initiatives and tying KPIs to learning activities
  • Developed and delivered L&D KPI status reports, dashboards, and scorecards

Global Training Manager

CompuCom Systems Inc.
08.2017 - 08.2019
  • Developed and deployed mechanisms to effectively evaluate the training performance; adjusted and enhanced training to continuously improve understanding and results
  • Balanced new hire on-boarding training with on-going, coordinated learning opportunities to upskill the organization and provide a competitive advantage and continuing education needs and standards
  • Maintained accuracy of the entire training content library with on-going updates, ensuring all users always had the most up-to-date knowledge
  • Partnered with IT, support, and other internal teams to ensure learning platforms were accessible and usage was tracked, taking action to achieve desired results
  • Collaborated on new processes and tools to gain full understanding of changes
  • Developed training programs to successfully deploy new processes and initiatives while also maintaining accuracy of existing content
  • Partnered with internal and external teams to understand and assess training needs, prioritize the work, and deliver recommendation and solutions

Senior Instructional Designer

CompuCom Systems, Inc.
08.2013 - 08.2017
  • Managed the implementation of training programs and curriculum quality of all classroom and technology-based training
  • Provided leadership, direction, and support to training staff; provided constructive feedback on a regular basis
  • Ensured selected media and methodologies were aligned with audience learning styles within the context of business needs and constraints
  • Developed assessment and evaluation tools to measure ROI, reviewed data, and recommended program improvements
  • Assessed and identified recommendations for utilizing outside resources
  • Assimilated and correlated disconnected documentation and drawings, articulating their collective relevance to the organization and to high-priority business issues
  • Partnered with Subject Matter Experts to observe processes and translate the information into effective e-Learning, Instructor-led or blended learning courses

Instructional Designer/Technical Consultant

Homeward Residential by way of Staffmark
09.2011 - 07.2013
  • Partnered directly with departmental Vice Presidents, Directors, and C-Suite level management to identify and prioritize organizational learning and development needs
  • Supported the design, development and delivery of the learning and performance programs
  • Mapped out the curriculum to role-based competencies, products, services, systems, and/or processes, as appropriate for my clients
  • Identified learning and performance initiatives to support the achievement of corporate goals and objectives by designing and implementing job and task-level needs analyses, evaluating results, and recommending appropriate blended learning initiatives to resolve performance deficiencies
  • Designed and developed the learning initiatives from single sessions to complex multi-part sessions, using sound instructional design strategies and selection of appropriate delivery modalities

Senior Technical Trainer/ISD Consultant

IntraGlobe
04.2011 - 10.2011
  • Assessed and revamped existing training documentation
  • Analyzed the client’s current need, designed, developed, and implemented a comprehensive Sales Training Plan that supported the sales objectives of the Organization
  • Strategically translated business performance gaps into learning and development strategies by facilitating round table discussions
  • Researched and created Job Performance Measurements (JPMs) for one hundred (one hundred) job specific tasks

Education

MS - Instructional Design and Performance Management

Walden University
02.2025

Bachelor - Instructional Design

University of Arizona Global Campus

IBSTPI Certified Instructional Designer -

Tarrant County College

Skills

  • Department and Team Management
  • Talent Development
  • Strategy & Execution
  • Organization Design & Transformation
  • Coaching
  • Mentoring
  • Development
  • Adult Learning Theory
  • Instructional Design
  • Strategic Planning
  • Process Improvement
  • Change Management
  • Project Management
  • Employee Engagement
  • Vendor & Contract Management
  • Root Cause Analysis
  • Leadership Development
  • Budget Management
  • Collaboration
  • Problem Solving
  • Decision Making
  • Execution
  • LMS Implementation
  • Microsoft 365
  • Adobe Captivate
  • Adobe Creative Suite
  • Adobe Acrobat Pro
  • Google Suite
  • Articulate Storyline 360
  • Workday
  • Skillsoft
  • Cornerstone
  • SumTotal
  • Peoplesoft
  • Paycom
  • Menti
  • SharePoint
  • Salesforce
  • Social Media Platforms
  • Virtual Technologies
  • Zoom
  • WebEx
  • Adobe Connect

Competencies And Technology Skills

  • Department and Team Mgmt.
  • Talent Development
  • Strategy & Execution
  • Organization Design & Transformation
  • Coaching, Mentoring, Development
  • Adult Learning Theory
  • Instructional Design
  • Strategic Planning
  • Process Improvement
  • Change Management
  • Project Mgmt.
  • Employee Engagement
  • Vendor & Contract Mgmt.
  • Root Cause Analysis
  • Leadership Development
  • Budget Mgmt.
  • Collaboration
  • Problem Solving
  • Decision Making
  • Execution
  • LMS Implementation
  • Microsoft 365
  • Adobe Captivate
  • Adobe Creative Suite
  • Adobe Acrobat Pro
  • Google Suite
  • Articulate Storyline 360
  • Workday
  • Skillsoft
  • Cornerstone
  • SumTotal
  • Peoplesoft
  • Paycom
  • Menti
  • SharePoint
  • Salesforce
  • Social Media Platforms
  • Virtual Technologies: Zoom, WebEx, Adobe Connect

References

References available upon request.

Timeline

Change Manager

Senyah Creations
12.2024 - Current

Global Learning and Development Program Manager

Epiroc Drilling Solutions
07.2022 - 11.2024

Lead Instructional Designer

Mint Dentistry
09.2021 - 03.2022

Learning Development Program Manager

Samsung (Creative Circle Consulting)
04.2021 - 09.2021

Head of Talent Development

Masergy Communications
01.2020 - 02.2021

Global Training Manager

CompuCom Systems Inc.
08.2017 - 08.2019

Senior Instructional Designer

CompuCom Systems, Inc.
08.2013 - 08.2017

Instructional Designer/Technical Consultant

Homeward Residential by way of Staffmark
09.2011 - 07.2013

Senior Technical Trainer/ISD Consultant

IntraGlobe
04.2011 - 10.2011

MS - Instructional Design and Performance Management

Walden University

Bachelor - Instructional Design

University of Arizona Global Campus

IBSTPI Certified Instructional Designer -

Tarrant County College
SCHENUKIA ADAMS