Schinell Ingalls
Tyner,NC
Summary
Dedicated professional with experience at Kees Vacation Rentals, recognized for enhancing guest satisfaction through exceptional cleanliness and safety compliance. Skilled in effective teamwork and problem-solving, I consistently exceeded performance standards, contributing to improved cleanliness ratings and a welcoming environment. Proficient in proper chemical usage and committed to delivering outstanding customer service.
Overview
3
3
years of professional experience
Work History
Housekeeping Cleaner
Kees Vacation Rentals
Kitty Hawk, NC
06.2024 - 08.2025
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cook
Jim's Deli
Edenton, NC
02.2024 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Cashier
Duck Thru
Hobbsville, NC
01.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
Cosmetology License - Cosmetology
Boces
Cortland, NY06.2011
Actuarial Science
Northeastern Highschool
Elizabeth City, NC06.2001
Skills
- Bathroom cleaning
- Kitchen cleaning
- Waste disposal
- Proper chemical usage
- Dusting techniques
- Window cleaning
- Stain removal
- Odor control
- Physically strong
- Teamwork
- Customer service
- Customer service-focused
- Health and safety compliance
- Complex Problem-solving
- Exceptional communicator
- Multitasking and organization
- Detail-oriented
- Hardworking
- Customer feedback management
- Multitasking and prioritizing
- Empathy and patience
- Complaint resolution
Timeline
Housekeeping Cleaner
Kees Vacation Rentals
06.2024 - 08.2025
Cook
Jim's Deli
02.2024 - 04.2024
Cashier
Duck Thru
01.2023 - 11.2023
Cosmetology License - Cosmetology
Boces
Actuarial Science
Northeastern Highschool