Andrea Schröer
Riverside,CA
Summary
Business Professional with over 15 years of experience in higher education, retail operations, management, sales, marketing, customer service, human resources, and project management. Fluent in English, German, and Spanish. Highly skilled in staff training, development, and performance management to exceed operational and financial goals. Effective communicator with a strong leadership style that motivates teams to achieve success.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Financial Literacy Specialist
La Sierra University
Riverside, CA
03.2020 - Current
- Company Overview: An institution nationally acclaimed for its diverse campus and its service to others
- Act as financial literacy advisor for students
- Designed and maintained content for a financial literacy site on TYPO3 and Google Sites
- Designed dynamic modules covering multiple financial literacy topics
- Conducted educational workshops covering various financial literacy topics
- Developed social media marketing strategies
- Delivered quarterly updates as per government guidelines
Awarding Coordinator
La Sierra University
Riverside, CA
08.2022 - 09.2024
- Coordinated various aspects of state aid programs including administration and response to audits
- Trained and delegated responsibilities to team members
Community College Liaison
La Sierra University
Riverside, CA
05.2020 - 08.2022
- Advised transfer students and built relationships with community colleges
- Maintained and expanded relationships with community colleges
- Mapped out ADT pathways for students, ensuring successful transfers to La Sierra
Sale and Marketing Team Lead
Ellison
Lake Forest, CA
08.2019 - 01.2020
- Company Overview: Global leader in shape-cutting machines for educational and crafting markets
- Managed the operations of the education division in B2B and B2C
- Sustained vital client connections
- Oversaw creation and execution of marketing strategies
Operations Manager
NeoSol Marketing & Promotions
Fullerton, CA
01.2019 - 07.2019
- Company Overview: Small business specializing in hand-crafted multi-cultural promotions
- Managed the operations of a small business
- Managed multi-location advertising campaigns
- Supervised Field Operations Managers
- Managed client relationships and service delivery
- Handled client service requests efficiently
- Developed consistent procedures enhancing overall productivity
Marketing Manager
Pacifica Wholesale
Anaheim, CA
06.2017 - 11.2018
- Company Overview: Small business specializing in mid to high-end hard surfaces
- Oversaw event planning and execution
- Spearheaded marketing campaigns across email, social media, print media
- Managed collaboration between internal teams and external vendors for project execution
- Worked with agencies on design and creation of print marketing materials
- Photographed, edited, and catalogued product pictures
- Maintained content and inventory on WordPress
- Spearheaded event planning for trade shows and in-house events.
- Collaborated with senior executives and various departments
Administration and Marketing Assistant
Loma Linda University, School of Medicine, Alumni
Loma Linda, CA
09.2015 - 06.2017
- Company Overview: Seventh-day Adventist health sciences university, comprised of eight schools and the Faculty of Graduate Studies
- Managed advertisement campaigns for publications
- Facilitated administrative tasks for team members
- Boosted advertising revenue by 20% in the first year of coordinating advertisement
- Established relationships with advertisers, alumni and students
- Assisted in planning and executing the Annual Postgraduate Convention and other student centered activities
- Liaised between the school of medicine and the alumni office
- Handled front office operations, payments and expense reports efficiently and maintained database of records
Diabetes Care Associate
Novo Nordisk
San Bernardino, CA
12.2013 - 08.2014
- Company Overview: World-wide pharmaceutical company headquarted in Denmark; leading manufacturer and sales distributor of insulin globally
- Increased market share of two diabetic medications by 23% in San Bernardino County
- Achieved district results through solo and collaborative efforts
- Executed company purchases and managed monthly expense reports
- Focused on maintaining patient-centered relationships
- Collected prescribing data to allocate insulin and non-insulin samples effectively
- Enhanced territory revenue through strategic relationship management
Regional Sales Director, CA, WA
GoldRush Stores
San Francisco, CA
06.2012 - 06.2013
- Company Overview: A retail, gold buying stores
- Conducted comprehensive sales training and developed field employees
- Coordinated with multiple departments to create and enhance standardized procedures
Assistant Director of Operations, AZ, CA, WA
GoldRush Stores
San Francisco, CA
03.2011 - 06.2012
- Assisted the Vice President of Operations in all operational matters and performed quality assurance/control on all 56 locations on the West Coast
- Directed management meetings for C-Suite executives and field sales personnel; coordinated scheduling, created agenda, and facilitated meetings in conjunction with corporate office
- Planned and executed 8 employee quarterly meetings/year including training programs and employee recognition activities
- Executed comprehensive field audits at 56 locations
- Recommended training for employees and identified future leaders; conducted special training sessions for leadership development
- Liaised between field staff and corporate office addressing suggestions, questions, and concerns
- Implemented routine incentives to enhance employee sales efforts and increase profitability
- Compiled system reports, correspondence and related sales and training data
District Manager
GoldRush Stores
Riverside, CA
09.2009 - 03.2011
- Supervised various stores within assigned territory and conducted comprehensive employee training in the gold buying process
- Fostered collaborative ties with external representatives, staff, and the public
- Evaluated incident reports and collected relevant documents for investigations
- Maintained records management, database updates, spreadsheet resources, and coordinate project tracking with Excel
- Guided hiring managers on employment decisions and assisted in administrating written warnings, demotions, suspension, and terminations
- Screened resumes, conducted interviews and supervised new employees orientation
- Ensured adherence to corporate policies
- Monitored payroll costs with effective scheduling and planning and checked timecards via time keeping software
- Ensured successful adherence to monthly sales quotas and provided staff training on customer service techniques
- Maintained cash drawers and balanced cash logs from appropriate bank accounts
Education
Master of Arts - Administration And Leadership
La Sierra University
Riverside, CA06-2025
Bachelor of Science - Marketing Major/German Minor
La Sierra University
Riverside, CA06-2009
Skills
- Cultural Awareness
- Good Telephone Etiquette
- Flexible and Adaptable
- Customer Service
- Organization and Time Management
- Remote Office Availability
- Calm Under Pressure
- Multitasking
- Communication
- Supervision and leadership
Certification
- Financial Literacy Certificate
Timeline
Awarding Coordinator
La Sierra University
08.2022 - 09.2024
Community College Liaison
La Sierra University
05.2020 - 08.2022
Financial Literacy Specialist
La Sierra University
03.2020 - Current
Sale and Marketing Team Lead
Ellison
08.2019 - 01.2020
Operations Manager
NeoSol Marketing & Promotions
01.2019 - 07.2019
Marketing Manager
Pacifica Wholesale
06.2017 - 11.2018
Administration and Marketing Assistant
Loma Linda University, School of Medicine, Alumni
09.2015 - 06.2017
Diabetes Care Associate
Novo Nordisk
12.2013 - 08.2014
Regional Sales Director, CA, WA
GoldRush Stores
06.2012 - 06.2013
Assistant Director of Operations, AZ, CA, WA
GoldRush Stores
03.2011 - 06.2012
District Manager
GoldRush Stores
09.2009 - 03.2011
- Financial Literacy Certificate
Master of Arts - Administration And Leadership
La Sierra University
Bachelor of Science - Marketing Major/German Minor
La Sierra University
References
References available upon request.
Languagefluencies
- English
- German
- Spanish
References
References available upon request.
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