Schuronda Cruel
Austin,TX
Overview
25
25
years of professional experience
Work History
Camp Counselor
Club Z After School And Summer Camp
Austin
05.2021 - Current
- I worked with children of varying ages, interests, skills, and developmental levels
- Led groups of children safely through a variety of camp activities
- Documented activities, injuries, and accidents to inform parents and maintain consistent records
- Assisted in preparing meals and snacks to provide nutritional needs to campers
- Monitored participation in recreational activities to assist participants
- Transported and escorted program participants to and from activities and on field trips.
Founder & Director
KIDZ R SPECIAL 2 DAYCARE
Austin
08.2007 - Current
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Managed, observed, and evaluated lead teachers, teacher assistants, and kitchen staff
- Adhered to budgetary guidelines to set financial goals and maintain school profitability
- Furnished facility with supplies, equipment, food, and materials to foster social and cognitive development
- Communicated with local and state government agencies to maintain compliance with all regulations
- Operated under licensing guidelines to protect children's health, safety, and well-being
- Supervised and managed a team of childcare professionals to guarantee the highest standards of care.
Guest Teacher
NYOS Charter School
Austin
10.2022 - 12.2022
- Filled in for ill, vacationing, or serving classroom teachers faced with jury duty or other demands
- Instructed students in lesson plans, created by the teacher
- Upheld classroom routines to support student environments and maintain consistent schedules
- Supervised lunchroom and recess activities
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts
- Kept students on-task with initiative-taking behavior modification and positive reinforcement strategies
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Sighted Assistant/Sighted Guide
Federal Emergency Management Agency (FEMA)
Austin
01.2017 - 06.2018
- Provided sighted assistance to patrons with visual impairment to help them navigate
- Carried patrons' belongings where and if required
- When required, met patrons at their place of residence and supported them on campus
- Maintained a high standard of presentation while representing FEMA
- Made sure that patrons were happy with the support provided
- Attended any relevant training or meetings.
Residential Instructor III
Texas School for the Blind
Austin
01.2012 - Current
- Assisted residents in preparing for activity and social programs
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
- Communicated with parents, guardians, and other family members to provide briefings on residence hall policies and student progress
- Developed and implemented programs, study groups, and mentoring to promote student success
- Provided crisis intervention and support services to students to minimize the intensity of emotional, mental, and behavioral reactions to crises
- Responded to student inquiries and concerns, offering support and guidance.
Teacher Assistant
- Provides instructional monitoring and support, as directed by teachers
- Assists students in getting to and from their instructional settings, cafeteria, Health Center, and other settings as needed; monitors students in the cafeteria as needed
- Effectively uses technology to communicate, organize work, document student performance, and create or obtain instructional materials under teacher direction
- Learns and uses effective teaching techniques and classroom strategies to accommodate the various learning styles and modes of students
- Transports class to community activities using state vehicles or other transportation methods
- Effectively implements all department and school policies and procedures
- Works with residential staff to coordinate programming for students
- Completes all assigned in-service training
- Uses effective teaching techniques and classroom strategies to accommodate the various learning styles and modes of students.
Supervised Visitation Observer
Lone Star Social Services
Pflugerville
01.2012 - 01.2015
- Facilitated family meetings to ensure communication and collaboration between family members
- Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs
- Assisted families in navigating the social services system, including applying for benefits, accessing resources, and connecting with other family support services
- Maintained detailed case histories, metrics, and reports to meet strict standards
- Completed comprehensive assessments of families to identify needs and develop treatment plans
- Contributed to court proceedings, advocating for the family's best interests, and recommending balanced solutions.
Customer Service Assistant
State Farm Insurance
Austin
01.2000 - 07.2007
- Organized and scheduled customer orders to appropriate departments
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Answered customer questions about product availability and shipment times
- Gathered and verified data from customers to promote marketing initiatives
- Refunded money and adjusted bills to resolve customer service or billing complaints
- Utilized critical thinking skills to address customer queries and complaints
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
Timeline
Guest Teacher
NYOS Charter School
10.2022 - 12.2022
Camp Counselor
Club Z After School And Summer Camp
05.2021 - Current
Sighted Assistant/Sighted Guide
Federal Emergency Management Agency (FEMA)
01.2017 - 06.2018
Residential Instructor III
Texas School for the Blind
01.2012 - Current
Supervised Visitation Observer
Lone Star Social Services
01.2012 - 01.2015
Founder & Director
KIDZ R SPECIAL 2 DAYCARE
08.2007 - Current
Customer Service Assistant
State Farm Insurance
01.2000 - 07.2007
Teacher Assistant
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