Schuyler Paladino
Charlotte,NC
Summary
Corporate Services and Workplace Operations leader with 10+ years of experience overseeing multi-site Class A office operations, workplace strategy, employee experience, and large-scale corporate projects. Proven track record leading office launches, relocations, and process transformations while managing teams, vendors, and budgets. Recognized for delivering exceptional employee experiences, optimizing workplace operations, and executing complex initiatives with precision.
Overview
15
15
years of professional experience
Work History
Senior Manager and Vice President, Business Services
Dimensional Fund Advisors
11.2015 - Current
- Joined Dimensional as the 10th employee in Charlotte with the goal of creating an "east coast headquarters"; led Corporate Services team during extreme employee growth
- Led relocation and launch from Uptown office to South End, supporting 250 employees; coordinated all logistics including scheduling moving companies, communication to employees, testing equipment throughout the office and preparing the office for opening
- Coordinated with teams across the firm as well as general contractor, vendors, facilities management, IT, and leadership to deliver a seamless transition with no significant impact to business operations
- Trained incoming team members on job function and workplace culture; managed key stakeholders and focused on exceptional experiences for clients and employees
- Directed the early phases of downsizing Santa Monica office in 2025; engaged with key players, managed expectations, communicated updates and progress to employees, and directed operational logistics while located in a remote office
- Supported the successful move to a new Toronto office by coordinating furniture installation, setting up workstations and ensuring the office was fully operational prior to opening
- Led a team of 10 employees across Charlotte and Santa Monica, maintaining service standards and operational consistency for hundreds of employees across multiple office locations
- Oversee the day-to-day operations of Class A office space, maintaining superior facility standards, and delivering a “white glove” experience to employees and visitors by maintaining a high standard for all team members and strong attention to detail
- Interim Assistant Property Manager for 9 months; worked extensively with engineering, janitorial and security staff to maintain over 250,000 sq ft of office space; coordinated with five retail tenants for all inspections, invoices and running of facilities; assisted with budgeting efforts at year end
- Analyzed workplace occupancy data and utilization trends to inform space planning decisions and support cost optimization initiatives
- Initiated and streamlined processes such as onboarding and offboarding workflows, new receptionist phone software, access control systems, occupancy metrics, mailroom software, accounting and e-commerce platforms to support US offices
- Established and maintained strategic partnerships with various departments to drive operational excellence
Project Manager
L&E Research
01.2014 - 11.2015
- Bid, scheduled, and managed all aspects of projects for clients who needed market research on consumer, medical, technology, political and educational products
- Managed over 50 clients whenever they had studies running in one of our seven markets
- Supported our office manager and client services representative team in Charlotte whenever clients used our facilities for their projects
Implementation Specialist
MICROS, Inc. (now Oracle)
06.2011 - 12.2013
- Project Lead for two large hotel grand openings, two restaurant grand openings and numerous upgrades in hotels, restaurants and corporate cafes
- Built custom MICROS Simphony point-of-sale databases for customers to satisfy operational and financial needs. Worked with 3rd party companies to interface software for credit cards, hotel transactions and payments with gift cards
- Managed projects and fellow employees by scheduling staff for full coverage during opening events as well as delegating assignments as needed
- Continually sold the product to customers, from the first meeting through the installation process
Education
Bachelor of Science - Hotel, Restaurant and Institutional Management
Penn State University
Skills
- Strategic planning
- Project management
- Space planning
- Office relocations
- Cross-functional collaboration
- Operations management
- Employee experience
- Troubleshooting and problem resolution
Affiliations
Girls on the Run
- Advisory Board 2020-2022
- Coach
Timeline
Senior Manager and Vice President, Business Services
Dimensional Fund Advisors
11.2015 - Current
Project Manager
L&E Research
01.2014 - 11.2015
Implementation Specialist
MICROS, Inc. (now Oracle)
06.2011 - 12.2013
Bachelor of Science - Hotel, Restaurant and Institutional Management
Penn State University