SCHUYLER RACEK
North Platte- Home
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
11
11
years of professional experience
Work History
Shift Manager
Walgreens
North Platte, NE
01.2025 - 02.2026
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained new staff on customer service protocols and operational procedures.
- Managed inventory levels, ensuring product availability and reducing waste.
- Resolved customer complaints efficiently, enhancing overall customer satisfaction.
- Collaborated with team members to improve workflow processes and productivity.
- Implemented merchandising strategies to optimize product visibility and sales performance.
- Monitored cash handling procedures to maintain financial accuracy and security.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
General Manager
K&L Enterprises (WB's Fun Center/GodFather's Pizza/Brigham's Taproom
North Platte, NE
11.2014 - 11.2025
- Directed daily operations to ensure optimal efficiency across multiple business units.
- Implemented training programs to enhance staff performance and customer service standards.
- Analyzed sales data to identify trends and adjust strategies for revenue growth.
- Developed marketing campaigns to increase brand awareness and attract new customers.
- Oversaw budgeting processes, ensuring resource allocation aligned with strategic goals.
- Fostered a collaborative team environment, promoting open communication among departments.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Xenon Cosmetology School
Omaha, NE01-2005
Skills
- Cash management
- Decision-making
- Customer service expertise
- Workforce development
- Quality assurance
- Timely and trustworthy
- Energetic and enthusiastic
- Strong relationship-building abilities
- Problem-solving
Timeline
Shift Manager
Walgreens
01.2025 - 02.2026
General Manager
K&L Enterprises (WB's Fun Center/GodFather's Pizza/Brigham's Taproom
11.2014 - 11.2025
Xenon Cosmetology School